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I have installed omnisend, Karine has helped me a lot in the whole configuration process, she knows what she is doing and what the problem is, I have done everything the first time. thanks a lot to Karine
Great so far - sent one campaign and with excellent customer help was able to execute easily. Integration with contact list and website is seamless.
Hello there,
Thank you for your review! We're delighted to hear that your experience has been positive so far, especially with the support you received during your campaign execution. It's great to know that the integration with your contact list and website has been seamless.
If you need any further assistance or have more questions as you continue to use our platform, please don't hesitate to reach out. We're here to help ensure your continued success!
Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.
Hi there,
We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority.
We appreciate your business and look forward to serving you again in the future!
Good templates, not the cheapest, not the most expensive. Not sure it's worth it as i'm still using it only for cart recovery and never compare it to other apps.
But this "Reviews" feature you advertise is THE MOST S*** you can come with! And you even compare your "features" with other apps with years on the market?
Here is my honest feedback.
Before asking others to switch, at least learn what is actually important for the customers - review feeds, google rich snippets, google product ratings, google seller ratings and so on.
You simply have an email servers that send to collect feedback. That's it.
Oh, an display the feedback too :D
I really hope you didn't able to get more customers confused with your sh*t as the damage your app can cause may take months to recover.
Hello there,
Thank you for your feedback. We apologize for any dissatisfaction you've experienced with our "Reviews" feature. Your input is invaluable, and we're working to improve our services to better meet your needs. A senior representative will reach out to you via email to address your concerns further.
We appreciate your patience and understanding.
Real time, personable assistance. 10/10 support. Couldn't have asked for more. Cheers!
Hello there,
Thank you for the great feedback! We're thrilled to hear that you had such a positive experience with our support team.
If you need any further assistance, don't hesitate to reach out. Cheers!
Beran was super helpful with the problem I had and the automations part is awesome!
Amazing customer service, they're there to help you every step of the way. So grateful!
Hello there,
Thank you for your feedback! We're thrilled to hear that you're pleased with our customer service and that our team has been helpful every step of the way. We're here to support you, and if you need any further assistance, please don't hesitate to reach out.
We appreciate your gratitude and are here to continue providing excellent service!
Dilara is very good.Very professional
Hello there,
Thank you for your feedback! We're delighted to hear that Dilara provided you with professional and helpful support.
If you need anything else, don't hesitate to reach out!
I am very grateful to Beran, a customer service representative of Omnisend. I asked a relatively complicated question about segment creation, and he helped me solve the problem very patiently. Thank you so much ! Beran
Sanya was great at helping fix my issue.
Hello there,
Thank you for your feedback! We're glad to hear that Sanya was able to effectively assist you with your issue. If you need any more help or have further questions, please don't hesitate to reach out. We're here to help!