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Easy to contact for help. Very customizable and easy to use. Great system!
Our interface might be smooth, but it’s nothing compared to how smooth your review was! 😄 You just made our day—thank you!
the best customer service team. They were so patient with me when I didn't understand something. So efficient and super helpful. Would recommend Omnisend anyday :)
Hello there,
Thank you for your wonderful review! We're so pleased to hear that our customer service team was patient, efficient, and helpful in assisting you. Your recommendation means a lot to us, and we're thrilled that you would choose Omnisend.
If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help you every step of the way! 😊
Wit benutzen die App seit Jahren und sind mit den Grundfunktionen zufrieden. Läuft rund und stabil. Allerdings sind die Design- und Gestaltungsmöglichkeiten ziemlich beschränkt. Ein Grund für uns über einen Wechsel nachzudenken. www.blanda-brauty.com
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen — und noch mehr dafür, dass Sie uns all die Jahre die Treue gehalten haben. We're really glad to hear that you're satisfied with the core features and that the app has been running smoothly and reliably for you.
That said, we’re sorry to hear that the design and customization options have felt limiting. Our senior support specialist has already reached out to learn more about your experience. We'd love to better understand the specific challenges you're facing — whether there's anything we can do to help with your current setup or areas we should improve going forward.
Your insights are incredibly valuable, and we'd really appreciate the chance to turn things around.
Dilara was so helpful, fixed my issue in minutes!!
Hello there,
Thank you for your review! We're delighted to hear that Dilara was so helpful and fixed your issue in minutes.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Great app and support from Mariia. Highly recommend to try it out :)
Appreciate the recommendation! Mariia and the team are doing a little happy dance—thanks for making our day brighter. 😄
I would recommend this app to anyone starting our in email marketing learning from the beginning because the customer support is really excellent, 10/10.
Thanks for the stellar review! We’re so glad to hear you’d recommend us to beginners in email marketing. If customer support were a sport, we’d be winning gold medals left and right! 🥇 If you ever need more help or have questions, we’re just a message away.
App is not working for couple of days, I can't contact with support. Very poor quality.
Hello there,
Thank you for your feedback. We apologize for the inconvenience you've experienced with our app and the difficulty in reaching our support team.
We understand the frustration this situation has caused and are committed to resolving the issue as quickly as possible. A senior representative has reached out to you to assist with this matter. Please respond to their email at your earliest convenience so we can provide the support you need.
We appreciate your patience and understanding as we work to improve your experience with our service.
Easy to set up and use
Thank you for the great feedback! We’re thrilled to hear you found Omnisend easy to set up and use—making your life simpler with email & SMS marketing that’s so good, it’s boring 🥱 is exactly what we aim for!
Super service SAV
Grand merci pour votre retour ! 🚀 We’re all about making support smooth and stress-free — so glad we could help!
You guys are so good, especially Dilara, not only beautiful but Cook as well...
My Best...
Hello there,
Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our team, especially Dilara. We appreciate your feedback and are glad to have been able to assist you effectively.
If you have any more questions or need further help, please don't hesitate to reach out. We're here to help!