レビュー (5,996)
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評価順
seems to nice to me i just started on shopify
Hello there,
Thank you for your review! We're glad you're finding Omnisend promising as you start your journey on Shopify. If you need any help along the way, our support team is here for you.
Best of luck with your new venture!
Their "award winning" support is absolutely terrible. Their new review functionality is creating fake contacts and they have zero solutions, but charged my account for over 1,100 additional contacts that aren't real people because of how their system is processing the new reviews import.
For email marketing, the app is nice, but their support and failures with the reviews roll-out makes me want to find something else.
Hello there,
We're truly sorry to hear about your frustrating experience. It's disheartening to hear that our support didn't meet your expectations and that you encountered issues with our review functionality. We understand the importance of accurate contact management, and we're eager to address this issue promptly.
A senior agent has reached out to you with more details on the solution we've provided. We genuinely value your feedback, and we're committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention, and we hope to regain your trust in our service.
I was stuck with an issue which would've seriously halted my business but Kayque resolved it swiftly. Loving Omnisend
Hello there,
Thank you for your review! We're thrilled to hear that Kayque swiftly resolved the issue you were facing, preventing any disruptions to your business.
We're glad you're loving Omnisend, and if you ever encounter more challenges or have questions, don't hesitate to reach out. We're here to help ensure your continued success!
This app is really great ! Very simple to use. It make my conversion rate grow The subscription worth it and it's quickly paid back
And the team is very reactive to help you, a great thanks especially to Dilara
thx sanya!!! excellent and professional service. timely solve my problems.
Hello there,
Thank you for your feedback! We're glad to hear that Sanya provided you with excellent and professional service, and that your problems were solved in a timely manner.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Maria was incredibly helpful with my DNS issue. She resolved everything quickly and efficiently. I couldn't have asked for better support!
Hello there,
Thank you for your feedback! We're delighted to hear that Maria was able to resolve your DNS issue quickly and efficiently.
We're always here to provide the best support possible, and we're glad you had a positive experience.
Super detailed in pictures and description. I am a complete newbie, and it was easy to understand Kayque. Great service, I will be back in the chats for sure. lol
Hello there,
Thank you for your review! We're delighted to hear that you found our service detailed and easy to understand, even as a complete newbie. It's great to know that Kayque provided excellent assistance.
If you have any more questions or need further help, we'll be here in the chats. Looking forward to assisting you again!
Baarath my omnisend support consulter set me up really fast and was really helpful and was understanding 5/5
Hello there,
Thank you for your review! We're delighted to hear that Baarath provided you with fast, helpful, and understanding support. We appreciate your 5/5 rating and are glad to have assisted you effectively.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Great customer support - fast response.
Hello there,
Thank you for your review! We're thrilled to hear that you experienced great customer support with fast responses.
If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!
Excellent customer service and very knowledgeable.
Hello there,
Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our customer service team and found them to be knowledgeable. We strive to provide the best support possible, and your satisfaction is our top priority.
If you need any further assistance, please don't hesitate to reach out. We're here to help!