レビュー (5,745)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年4月10日

i love Augustin, he is SUCH a pleasure and hardworker. Everytime I have a question, he always resolves my problem swiftly and directs me to the right path. I am not very technical but he always manages to explain things in simple language that I can understand and implement.

The platform is great, ive been using it for years. It does the job if you dont have technical background and want to keep things efficient and simple.

PHYTOSKIN
アメリカ合衆国
アプリの使用期間:3年以上
Omnisendが返信しました 2024年4月15日

Hello there,

Thank you for your positive feedback! We greatly value your satisfaction with our platform and the assistance provided by Augustin. We strive to maintain a high standard of service, and it's rewarding to know that our efforts are appreciated.

Your continued support is invaluable to us.

2024年4月23日

Dilara was extremely helpful. Great email marketing app. and very helpful support team.

Venus Health Co.
オーストラリア
アプリの使用期間:1年以上
Omnisendが返信しました 2024年4月25日

Hello there,

Thank you for your kind words! We're thrilled to hear that Dilara provided you with excellent assistance and that you find Omnisend to be a great email marketing app. Our support team strives to deliver top-notch service, and we're glad to hear we hit the mark with you.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

2024年6月24日

Dilara was so helpful, fixed my issue in minutes!!

Acid Daddy
アメリカ合衆国
アプリの使用期間:4ヶ月
Omnisendが返信しました 2024年7月1日

Hello there,

Thank you for your review! We're delighted to hear that Dilara was so helpful and fixed your issue in minutes.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年4月2日

Baarath was very quick and helpful to resolve an issue I had sending an email campaign. The issue was resolved within minutes. Wonderful customer service and a wonderful platform to build and send emails to your customers! It's easy to use and has very nice layouts.

Treasure City
アメリカ合衆国
アプリの使用期間:4年以上
Omnisendが返信しました 2024年4月4日

Thank you for your amazing feedback! We're thrilled to hear that you're enjoying our App and that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you.
We appreciate your business and look forward to serving you again in the future!

2024年4月10日

We are very happy with our use of Omnisend for 2 years for our marketing automation emails and other campaigns, we prefer the interface more than the other big competitor for email marketing - you probably know which we have in mind. Karine from support was very quick and helpful, when we had questions.

MexicoMiAmor
ドイツ
アプリの使用期間:2年以上
Omnisendが返信しました 2024年4月15日

Hello there,

Thank you for sharing your positive experience with Omnisend! We're thrilled to hear that you've been satisfied with our platform. It's great to know that you find our interface preferable to others in the market.

We're also delighted to hear that Karine from our support team provided you with quick and helpful assistance whenever you had questions. Providing excellent support is a priority for us, and we're glad it made a difference for you.

We appreciate your continued trust in Omnisend for your campaigns!

2024年5月15日

First of all, thanks to Mr. Deniz. It is a very successful application.

Bedpark Home
トルコ
アプリの使用期間:6ヶ月
Omnisendが返信しました 2024年5月27日

Hello there,

Thank you for your feedback! We appreciate Deniz's contribution and are delighted to hear that you find the application very successful.

If you have any questions or need further assistance, please feel free to reach out. We're here to help!

2024年3月26日

Wonderful customer support.

Poppy Dots Design
南アフリカ
アプリの使用期間:7年以上
2024年4月26日

Beran is a great help! I had some issues with the email marketing campaign and its automation. But Beran was able not only to identify issues but also to record his screen and provide me with solutions in seconds. Well done, Beran! :)

ICONIC SILKS
オーストラリア
アプリの使用期間:11ヶ月
Omnisendが返信しました 2024年5月2日

Hello there,

Thank you for your wonderful feedback! We're delighted to hear that our agent provided you with great assistance in resolving issues with your email marketing campaign and automation. It's fantastic to know that Beran not only identified the issues but also provided quick solutions, including recording his screen to assist you effectively. We'll be sure to pass along your commendation to him.

If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!

2024年4月8日

Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.

Asayu Japan
日本
アプリの使用期間:2年以上
Omnisendが返信しました 2024年4月11日

Hi there,

We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority.

We appreciate your business and look forward to serving you again in the future!

2024年4月29日

I received great help from Sanya. She was quick and thorough. I upgraded my plan to best accommodate my needs.

Wild Coast Kayaks
南アフリカ
アプリの使用期間:8ヶ月
Omnisendが返信しました 2024年5月2日

Hello there,

Thank you for your positive feedback! We're delighted to hear that Sanya provided you with great help and that she was quick and thorough in assisting you. It's fantastic to know that you were able to upgrade your plan to better accommodate your needs with her guidance.

If you have any more questions or need further assistance, please feel free to reach out. We're here to help!