レビュー (5,978)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年1月13日

I would like to thank Beran for his outstanding support in resolving the issue. His expertise and helpfulness have been invaluable in helping me handle the situation. His clear explanations and patient approach have made the support process extremely pleasant. Thank you very much, Beran, for your professional and efficient assistance!

ALUNAS
ドイツ
アプリの使用期間:8ヶ月
2024年4月24日

Dilara is awesome!! She's a huge help.

Sky and Sol
アメリカ合衆国
アプリの使用期間:9ヶ月
Omnisendが返信しました 2024年5月2日

Hello there,

Thank you for your feedback! We're delighted to hear that Dilara provided you with awesome assistance. We strive to offer exemplary service, and we're thrilled that Dilara's support was helpful to you.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

2024年2月7日

Beran and Sila were super helpful in getting our domain up and running for the new email requirements for Gmail.

SkinnyBrands
イギリス
アプリの使用期間:約1年
2024年1月2日

Very convenient service. Operational support. Beran answered all my questions and I was able to quickly configure all application services

Usagi Shop
日本
アプリの使用期間:6ヶ月
2024年3月13日

It's a wonderful app with a very clean interface. And the customer support is exceptional. Thank you, Dilara for helping me out. I was really amazed by the customer support.

Vistic Homes
イギリス
アプリの使用期間:7ヶ月
2023年12月22日

Expensive or unexpected costs when downgrading to another plan they still charge you for. Thanks, Omnisend but switching to another marketing email allows you to set up SMS marketing without asking a lot of questions or hidden costs like Omnisend

FASHIONLENZA
アメリカ合衆国
アプリの使用期間:1年以上
編集日:2024年1月13日

Exceptional app with outstanding performance! This app not only seamlessly meets all my needs, but it also boasts an incredibly user-friendly interface, ensuring a smooth and efficient experience. A special shoutout to Beran from customer support who provided tremendous assistance. His professionalism, expertise, and swift responses not only resolved my issues but also significantly enhanced my overall experience with the app. Highly recommended for its unparalleled functionality and top-notch customer service, especially with team members like Beran ready to assist.

Coplenty
ルーマニア
アプリの使用期間:約2ヶ月
2024年2月28日

Baraths response was quick and made my issue go away swiftly so i can start seeing what this platform has to offer

The Spot Network
アラブ首長国連邦
アプリの使用期間:25日
2023年12月20日

stay away from this app.
After you put your credit card, there is no way to get rid of it.
You can not uninstall. After you install it, there is no way to uninstall.
So, just stay away !
They just inform you the price is bigger, and there is nothing you can do. Paymnets will be made automatically.

iDiamonds - partenerul tău în arta bijuteriilor
ルーマニア
アプリの使用期間:約1年
Omnisendが返信しました 2023年12月22日

Hello!

Thank you for taking the time to share your feedback with us! We truly value your input and want to ensure a positive experience for all our users. Here are some insights to address your concerns:

Omnisend can be easily uninstalled following Shopify's standard procedure. Head to your Shopify admin, go to Settings > Apps and sales channels, click on Omnisend, and simply select "Uninstall app." It's as simple as that!

We also want to assure you that users can effortlessly cancel their subscriptions and remove payment data anytime. Just refer to our knowledge base for step-by-step instructions, or reach out to our support team. We're here to assist you with a smile!

Lastly, the automatic adjustments based on list size are transparently communicated in our terms of use and knowledge base. We believe in openness and making sure our users have all the necessary details about our pricing structure.

If you have any questions or need assistance, our Support Team is available 24/7 through in-app chat or via email at support@omnisend.com. We're here to help and wish you a fantastic day ahead!

2024年1月12日

Great app, very user friendly and excellent customer service. Beran helped answering my questions and was very knowledgeable and pleasant to work with!

Vik Roasters
アメリカ合衆国
アプリの使用期間:10ヶ月