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They are taking advantage of customers. Despite preventing me from sending SMS, they refuse to refund my money. In 2024, paying for email sends is outdated when other services offer unlimited emails with their plans. They won't let me use SMS but won't return my funds either. Diego behaves like a con artist. Initially, when I asked for a refund, he ignored my messages over several days. Later, ...
Hello there,
Thank you for your detailed feedback. We sincerely apologize for any inconvenience you've experienced.
The situation arose due to a high volume of SMS messages ...
Maria was very helpful!! Thank you!!! Very responsive/
Nothing short of fantastic! intuitive, fairly priced and extremely feature-rich. We've been using Omnisend for our marketing for some years, and have had great results.
Great app and great customer service!
Après avoir utilisé ce plug-in, le prix du forfait augmentera secrètement sans aucun préavis, de 20 dollars américains au prix le plus élevé de 88 dollars américains. Après avoir posé des questions, aucun frais ne sera remboursé. . C'est complètement déraisonnable, c'est une entreprise frauduleuse ! ! !
Hello there,
Thank you for sharing your feedback. We apologize for the inconvenience you've experienced, particularly with the payment process and customer service ...
I referred this app to 4000+ students and they had the nerve to deactivate my account when I have been using them for years and had a solid email list and when I contacted them they said the compliance team has decided they do not want to do business with me and has the right to not discuss why. My store was a christian store with two fasting and praying journals on it. If you ask me it sounds ...
Thank you for taking the time to share your feedback with us. We truly value your long-term support and the efforts you’ve made in sharing our platform with your network.
We’ ...
Unglaublich Lange Ladezeiten! Fehlerhafte Funktionen!
Ich bin in letzter Zeit Sehr unzufrieden mit dem Support.
Lange Wartezeiten auf Rückmeldungen und dann kommen antworten , mit denen man nichts anfangen kann.
Bei diesen überteuerten Preise der App, erwartet man wenigstens einen besseren Support.
Aktuell bin ich sehr unzufrieden und kann Omnisend nicht weiterempfehlen!
Hello! Thank you for sharing your recent experience with our support team. We apologize for the frustration you encountered. Your feedback is valuable, and we'll take it into ...
Wonderful customer support.
Works really well, and the customer service is awesome. Big thanks to Nikola for following up, and assisting so promptly.
Keep on, great application, nice integration with shopify website. if you have newsletter or promotion, this application is must . Updated
Special thanks for the amazing support team
Specially Olesia