レビュー (5,985)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年2月1日

Luiz knew exactly how to help and gave me easy-to-follow instructions. He was friendly and professional too!

InspirationIncluded
カナダ
アプリの使用期間:約1年
2024年2月9日

New to email marketing. I tried Klaviyo but found it too complex and their approach a bit pushy...so moved to Omnisend. I am finding it far easier and better to use, with super friendly and helpful customer service.

Mimitoys.ie
アイルランド
アプリの使用期間:17日
2024年3月16日

The app has been a great, cost-effective service for my shop so far. It's been able to resolve many use cases and their support team has been fantastic.

Art Your Cat
アメリカ合衆国
アプリの使用期間:17日
2024年3月28日

Their "award winning" support is absolutely terrible. Their new review functionality is creating fake contacts and they have zero solutions, but charged my account for over 1,100 additional contacts that aren't real people because of how their system is processing the new reviews import.

For email marketing, the app is nice, but their support and failures with the reviews roll-out makes me want to find something else.

Gootzy Gaming
アメリカ合衆国
アプリの使用期間:2ヶ月
Omnisendが返信しました 2024年4月1日

Hello there,

We're truly sorry to hear about your frustrating experience. It's disheartening to hear that our support didn't meet your expectations and that you encountered issues with our review functionality. We understand the importance of accurate contact management, and we're eager to address this issue promptly.

A senior agent has reached out to you with more details on the solution we've provided. We genuinely value your feedback, and we're committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention, and we hope to regain your trust in our service.

2024年1月22日

Omnisend has great customer service. Salma was really helpful in answering my queries and solving my problem.

Steve
アメリカ合衆国
アプリの使用期間:約1年
2023年11月28日

This app is very underrated, help me generate thousands so far and the support team is amazing. Beran helped me out with all questions I had and even adjusted files for me since I didn't know how to do it. Amazing team & amazing app!

2THEWORLD
カナダ
アプリの使用期間:約2ヶ月
2024年2月8日

Tech support is amazing! Karine helped me with my email list emergencies. She responded quickly and stuck with me until my issues were handled.

Consult Beaute
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年1月7日

Diego was really helpful with a issue I was having with discount sign up. Very patient!

Ashman Athletics
アメリカ合衆国
アプリの使用期間:5ヶ月
編集日:2024年2月12日

Agustín helped me through the domain verification issues thoroughly. They made sure I was comfortable and understood every aspect of the process I went through

Unique Drinkware Dreams
バルバドス
アプリの使用期間:4ヶ月
2024年1月9日

Omnisend is smoothly incorporated into my business. Great customer service and great product. I highly recommend it.

Nobineck
中国
アプリの使用期間:6ヶ月