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So many bugs in their system. You have to be sure and test every single thing that you automate. Whether it be popups or e-mails, I have found multiple things that make my site/e-mails look unprofessional and when trying to resolve I end up spinning my wheels with them e-mail after e-mail. I am so bummed, because I spent all week merging from Mailchimp to Omnisend and at this point I am not satisfied. Just a heads up to you all -- fact check EVERYTHING multiple times to be sure it works.
We are very sorry to hear you experienced issues with setting up. We take customer feedback seriously, as it helps us grow and improve our product and communication. We are planning to hold onboarding webinars, to help customers set up their accounts easier, we will be happy to invite you once the next webinar is scheduled. Meanwhile, we suggest using our in-app chat for better and quicker communication with support, the team will reach out to you to guide you through any remaining questions you might have.
Customer Success Team
I've just made the switch from Mailchimp, and I've only sent one email so far with Omnisend, but I love the templates and creative options available. So easy to customize, and immediately looks professional. I'm excited to dig in further to create interactive birthday emails for my subscribers and explore all of the options Omnisend has to offer!
Easy and useful app for email marketing, with full functionality. The support staff is always fast and competent, especially Maria that I thanks for help.
Love the ease of use and informative descriptions. I am still working my way through it, but so far so good!
Saves me the trouble creating mail automation to set up my store. thank you Omnisend. God BLess you!
Its easy to use. But for some reason costumers are receiving the email in spam.
just 4 clicks from 58 subscribers
Until now it's perfect, really simple to use and to set up. I am very happy with all the features it has.
super quick live chat response!!! very helpful. BIG BIG THANK YOU TO Nicolas
super quick live chat response!!! very helpful. BIG BIG THANK YOU TO Nicolas
Absolutely loved the app! Very professional looking and easy to use!
The last 3 months my cost has gone from $63 to $160 and now $266.
The last month, they upgraded me to PRO without me asking anything so that I would pay $266 instead of $105.
I never had the need for a PRO plan !
These are absolutely dishonest methods. They took advantage of me thinking I would not pay attention and stole my money.
I asked for . a refund and they basically refused !