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Great app, super easy to use, great customer service as well (thank you Nikola and Marija)! I've only used it for newsletters and abandoned carts for now. (And the abandoned carts-flow is the reason why I only give four stars, because for the few days I used it, several customers got an abandoned cart email even though they completed their purchase... But they say they are working on the issue.)
I just receive amazing customer from Olesia at Omnisend and I'm super impressed with her knowledge, courteousness and patience.
She walked me step-by-step through the set up and troubleshooting of a form and follow up sequences until everything tested 100% correctly.
As far as the app itself goes, it's been a very pleasant experience up to this point. I can tell everything was thought out thoroughly and it's very intuitive.
Keep up the good work, Omnisend!
UPDATE: Thank you for the reply to my original review! You rock.
I just wanted to mention that I just received incredibly helpful support from Karine as well! She was amazing. Thank you!
Hey there!
We couldn't help but crack a smile when we read your glowing review! We're thrilled to see that you were super impressed by the service you recieved from our Support team, we'll make sure to give Olesia a high-five for a job well done!
We're glad to have you as part of our Omnisend family, and we promise to keep up the good work. If you ever need assistance, tips, or even more jokes to brighten your day, you know where to find us!
Easy and simple to use. Great way to make your small shop feel professional
I used this App for launching my website. It works great. I would like to recommend this app for any new websites
I thoroughly enjoyed using Omnisend as it was easy to use and allowed me to create a good looking email for free. I am a fan of some of their premium features and may consider upgrading in the future.
works okay for my store
OK ET TRES BIEN POUR TOUS LE MONDE QUI SOUHAITE
Brilliant integration in their popup form with Shopify - auto-creates a discount voucher code. very cool. Baarath and the 24/7 chat support team are excellent!
Very nice app with great easy to work and make workflow go easier step by step. I am using it first time very nice experience.
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