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Amazing customer service, and an easy to implement fix!
great quick service and resolution
Changed the plan and increased my tier fee automaticly but without any notification! I have paid more and they refuse to give me the refund!
Hello there!
Thanks for taking the time to leave a review!
We understand that changes in pricing can be unexpected, therefore we made an effort to notify our customers in advance so that they could make informed decisions regarding their subscriptions. As we can see, you were in touch with our Support team where they clarified the situation and offered their assistance. Our support representative has already reached out to you with more details on this matter.
If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.
Thank you for making a difference!
Thank You Baarath for your help :)
Great service. Sanya was very helpful. Issue solved in 10 minutes.
So fast response and helpful for me! Thank you for the great service!
It ain't pretty, but it works. Super good segmenting, reporting, campaigns, and automations. It's not as elegant looking as Drip, but it' actually better. I tried both, and canceled Drip. Solid.
Omnisend is the better one out there. Support are amazing too, Karine was so helpful in ensuring I had everything set up correct
Baarath was extremely helpful and nice, 10/10 customer service!
Fantastic app. Really easy to get started and fantastic-looking templates to start with. Support is great. Karine from the Omnisend support team was super responsive and provide the exact info I needed to help with my first campaign.