Omnisend Email Marketing & SMS

The WYSWYG editor interface is kind of simple to use but lack some interesting features. Customisation is also a bit restricted.

Came here from Mailchimp... Much better UI, Better templates, Cheaper and offers more features. Definitely recommend!

First time user, and appears so easy, just launched first campaign, so will come back in a couple of weeks to advise you.
Loved the templates, no problems, thanks Lynn

I have only had this app for 3 days. In that time I have managed, quite easily for someone who is technically challenged, to create an Automation Workflow, a Wheel of Fortune Pop Up and just launched my Christmas Email Campaign.

I admit to needing help and no matter what time it was, within 5 seconds I had help from one of the ...elves?

Very happy.

Finally Found an app that does what i need it too.
I needed to send Emails & you guys helped me do it.
Thanks to the staff @ Omnisend

Very happy with them. Getting sales from every email!

Beautiful support,
Thank you very much to Luiz who provided me with clear and fast assistance, an extraordinary assistant who is very capable, polite, and quick. Highly recommended.

WOW! Soundest is absolutely wonderful! Gives me the ability to create high-quality, professional email campaigns quick and easy. Takes the stress completely out of it!

Bis jetzt finde ich die App recht gut. Nur ist es am Anfang unübersichtlich, ob die Automationsprozesse auch wirklich stattfinden. Ich hoffe das Omnisend sich gut um uns Kunden kümmert.

I am not sure why all the hype. I personally had the worst experience ever after switching from MailChimp, or rather trying to switch. The customer service is nonexistent, that's how unresponsive they are. I had a simple problem and after their initial suggestion I had to wait for two days didn't work, the support simply disappeared - NO ANSWER at all. Basically the app is way worse than MailChimp, there is no obvious way to set up any other account access, every person on your store has their own account and can screw things up from their free account with no way to fix it from yours, you have to keep switching between to find out who did what if the staff is not admitting it. It's simply atrocious so far and ever so clunky. I haven't tried to send anything yet and not sure I want to, after this initial clusterwhatever.