レビュー (5,965)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年1月16日

Matija is the best Customerservice!! Best App Thank You Guys!

SOOTHESTEP®
アラブ首長国連邦
アプリの使用期間:8ヶ月
編集日:2024年9月29日

Après avoir utilisé ce plug-in, le prix du forfait augmentera secrètement sans aucun préavis, de 20 dollars américains au prix le plus élevé de 88 dollars américains. Après avoir posé des questions, aucun frais ne sera remboursé. . C'est complètement déraisonnable, c'est une entreprise frauduleuse ! ! !

fr.xega
中国
アプリの使用期間:1年以上
Omnisendが返信しました 2024年5月27日

Hello there,

Thank you for sharing your feedback. We apologize for the inconvenience you've experienced, particularly with the payment process and customer service interaction. Your experience is important to us, and we regret any frustration this has caused.

We understand your concerns about the payment method and the handling of your subscriber information inquiry. Our team is dedicated to investigating these issues and ensuring a better experience for our users in the future.

A senior representative has contacted you to address the situation in detail. Please respond to their email at your earliest convenience. We are committed to resolving this matter and improving our service.

2024年1月22日

Beran is very helpful and patient. And very professional. The problem was solved perfectly.

alpenwolken
アメリカ合衆国
アプリの使用期間:7ヶ月
2024年2月19日

Dilara was amazing she made navigating a complicated system and absolute breeze

Rafiki-au
オーストラリア
アプリの使用期間:4ヶ月
2024年3月17日

Kayque and the support team have been very quick to respond to my needs. Occasionally there's a gap in understanding but they are always happy to continue to help until they solve the issue.

The Chocolate Dispensary
アメリカ合衆国
アプリの使用期間:26日
2024年1月25日

Deniz from the support team was very helpful and assisted me in my problem quickly efficiently. So far I'm very pleased with this app.

brass-hopper
イスラエル
アプリの使用期間:23日
2024年4月25日

Very Very Expensive........

Composta Australia PL Abn90633576575
オーストラリア
アプリの使用期間:1年以上
Omnisendが返信しました 2024年4月29日

Hello there,

Thank you for sharing your feedback with us. We understand your concern regarding pricing and apologize for any inconvenience caused.

At Omnisend, we strive to provide value for our users while ensuring a fair pricing structure. We continuously evaluate our pricing to offer competitive rates in the market.

To help optimize your billing and maximize the value of your investment with Omnisend, a senior representative has reached out to you. They will share best practices regarding audience management to ensure you get the most out of our platform.

We appreciate your feedback and the opportunity to improve. Please don't hesitate to get back to them via email.

2024年3月26日

Wonderful customer support.

Poppy Dots Design
南アフリカ
アプリの使用期間:7年以上
2023年11月27日

Thank you for your help, always when I needd :)

Polka Beauty
イギリス
アプリの使用期間:3ヶ月
2024年1月17日

Great service from Matja

PRATI
ノルウェー
アプリの使用期間:6年弱