レビュー (5,975)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2020年6月8日

This software helps me effectively contact lost customers and improve my marketing capabilities. I like it very much. Great app.

Cosplay Clans
中国
アプリの使用期間:約14時間
2018年6月14日

Amazing! Love this app, very easy to work with :)

Hemp Element
カナダ
アプリの使用期間:約14時間
2023年12月31日

Baarath was a really big help. Thank you for having a quick replying team that are able to respond to any problem that may occur.

prophecy
アメリカ合衆国
アプリの使用期間:約14時間
2016年9月1日

Putting together a nice-looking e-blast with featured products etc. is very easy with this app. I would definitely recommend giving it a try.

Absolute Mixed Wrestling
カナダ
アプリの使用期間:14日
2020年11月1日

not bad at all. Not easy to set up at the very begining but the customer support is very reactive to help. Very appreciated . using the app since 3 days but for now nothing to add, so nothing more to say about it. I dont use all the features but i will if needed

Boutique-Saitama
フランス
アプリの使用期間:14日
編集日:2020年6月30日

On this application description page, I did not find any description of the validity period.

Now, the 50% off coupon code they provided has expired. Very disappointed.

And, at this moment. They still show this coupon code.

wolddress
アメリカ合衆国
アプリの使用期間:15日
Omnisendが返信しました 2020年7月1日

Hey, don't be disappointed, we will, of course, apply the discount for you since it only ended a few hours ago :) Serge is already reaching out to you.

2020年3月28日

I've been contacting the support team for so many times but no one responded to me at all. But they said their help is available 24/7. Where is the help now when I needed it.

Bedazzled Closet
アメリカ合衆国
アプリの使用期間:15日
Omnisendが返信しました 2020年3月30日

Hello Bedazzled Closet,

We are available 24/7, and you can reach us via the in-app chat on the Omnisend app, find the chat bubble on the left bottom corner. Usually, customers get a response within a few hours.
It seems like you may have sent us an email that was not delivered. But we are here to help, reach out via the in-app chat, and we will solve any issues you are having.

2016年11月3日

You can't do anything without upgrading your plan, what a waste!

Real Tee
アメリカ合衆国
アプリの使用期間:17日
編集日:2018年11月6日

I've used this app for an hour, everything seems to work well. Will update once I've run my first campaign.

HPS
アメリカ合衆国
アプリの使用期間:13日
編集日:2022年4月6日

Worst support on Shopify! They have no clue what they are talking about. They kept switching with different agents giving multiple contradictory answers. Resulting in explaining the same thing over and over again, and losing potential subscribers in the meantime. They offered help from their technical support, but the technical team never helped. Over a week later: they will tell you to ask your own developer as their Technical Support is limited to acting only in internal situations! What a waste of time.

MOTO Bicycles
ドイツ
アプリの使用期間:13日
Omnisendが返信しました 2022年4月7日

Greetings and many thanks for your review!

We're doing our best to provide you with accurate feedback, which requires our Support Team to escalate the problem to our Technical Department.

Following our Tech Team's examination, we determined that the issue is on your end. To ensure that the footer form captures and pushes subscribers to Omnisend, the form classes should be modified in the theme file. They are editable on your end only. As a result, our Technical Support team is unable to act on your behalf.

Our senior support representative has already contacted you with some additional information regarding this situation.

Have a fantastic day!