レビュー (5,980)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年11月12日

great support team

Beauty Rennora
モロッコ
Omnisendが返信しました 2024年11月14日

Customer support is our middle name—okay, not really, but it’s up there! 😄 Thanks for the awesome feedback!

2024年2月20日

Customer Service replies in 4 minutes max.

Dizy Vintage
アメリカ合衆国
アプリの使用期間:3ヶ月
2023年12月31日

Baarath was a really big help. Thank you for having a quick replying team that are able to respond to any problem that may occur.

prophecy
アメリカ合衆国
アプリの使用期間:約14時間
2024年3月20日

To Dilara
It was a pleasure to meet a girl who patiently answered questions.
She has perfect problem solving skills and answers my questions in an organised manner.

skimly
オランダ
アプリの使用期間:6日
2024年2月10日

horrible couldn't connect to the store. customer support did not reach out to me. they say its a simple set-up but my situation was anything but simple

Shadowrks
アメリカ合衆国
アプリの使用期間:11日
Omnisendが返信しました 2024年2月13日

Hello and thank you for taking the time to leave a review!

We're sorry to hear that you've encountered issues while connecting your store. We also noticed that you're already in touch with our Support team, and they've assisted you with store connection.

They found out that the issue is stemming from the custom theme that you're using with the store. Please reach out to the theme developer for more insights on the issue.

2024年3月20日

Excelente asistencia con el cliente, estaba sin poder configurar el DKIM y la agente Maria me ayudo, Thank you!

Sheanut
ポルトガル
アプリの使用期間:6ヶ月
2023年12月9日

People weren't wrong when they said Omnisend provides fantastic customer service. I was helped by Karine and she promptly addressed all of my questions.

Minimalistic Budget
カナダ
アプリの使用期間:4日
2023年12月29日

Es una excelente plataforma para ayudarte a automatizar y generar más ventas. El soporte es también excelente, nos han ayudado en todo lo que hemos necesitado, lo recomendamos

Class Gold
コロンビア
アプリの使用期間:7ヶ月
2023年11月19日

I have installed this APP, but I have been unable to contact the customer service staff. The customer service icon on the APP is always gray, and nothing happens after clicking it.
How can I contact customer service staff?
And I can't find any way to contact customer service staff on your official website. I'm waiting for your reply. Thank you so much.

woyaza
イギリス
アプリの使用期間:2日
Omnisendが返信しました 2023年11月23日

Hello and thanks for taking the time to leave a review!

We appreciate your feedback and apologize for the inconvenience. We're glad you still were able to get in touch with us to report the issue. We're happy to let you know that the problem that prevented you from clicking the chat button is now resolved!

If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.

Have a good one!

2024年2月22日

Great customer service!

UPSCALP
オーストラリア
アプリの使用期間:7ヶ月