レビュー (6,018)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2020年8月31日

Is a good App for Shopify, but you must pay always for the best services. It will be better if they offer more services for the free experience

Irmed
スペイン
アプリの使用期間:16分
編集日:2022年3月6日

The issue is changing the customer account data with no way to track the changes. This is basic.
Zero stars! I added this app to test it to see if it would work for my shop. Uninstalled without incident.
While I'm looking thru my customers, I see a little note
"Omnisend added phone number XXXXX to this customer yesterday" There's no tag, no note, no message from Omnisend app that they're altering my customer's data. Why?

Red Beauty Textiles
アメリカ合衆国
アプリの使用期間:16分
Omnisendが返信しました 2022年3月7日

Hi there, and thank you for your review!

Due to the two-way sync with Shopify, if a customer adds a phone number in Omnisend, this data is also sent to Shopify. This is why the "Omnisend added phone number" notice appears in the Shopify customer timeline.

All permissions required to use the program are granted only once, at installation. All of these are detailed in our Terms of Use, which our users agree to when they create an Omnisend account.

Our support representative has already contacted you to provide you with additional information on this topic.

Have a wonderful day!

編集日:2019年3月27日

Looks like a great app for a smaller, newer company. One major limitation we noticed right off the bat is that the solution only supports one shopify store. We have multiple stores and multiple brands.

The app page should state that so customers don't have to go through the process of creating an account and configuring the solution only to realize that during setup.

OP2 Labs - FrogFuel Liquid Protein
アメリカ合衆国
アプリの使用期間:8分
Omnisendが返信しました 2019年3月27日

Thank you for your honest review. Sincere apologies you only found out about this limitation after creating your account. Other users who have already migrated from Mailchimp have also requested this feature and we are proud to say that next week we will be making a public announcement on what new features we will implement before 12th May. Please stay tuned and hopefully we will be able to turn things around for you!
Customer Success Team

2023年3月8日

Seems they have a lot of "good reviews", most likely all of those are fake.
Would not recommend using.

Vbestpk
パキスタン
アプリの使用期間:6分
Omnisendが返信しました 2023年3月22日

Greetings! Thank you for taking the time to provide feedback on our product.

We're sorry to hear you didn't have a positive experience with our platform and that you have doubts about the authenticity of our reviews.

We take allegations of this nature very seriously and want to assure you that we do not engage in any practices involving fake reviews. We are proud of the positive feedback we have received from our customers and believe that our product is a valuable tool for businesses of all sizes.

We would be delighted to address any specific concerns you may have had with our platform. If you could provide us with more information about your experience, we would be happy to work with you to address any concerns.

Thank you again for your feedback, and we hope you can change your mind about us in the future!

2021年4月5日

Five stars. Getting set up with Omnisend has been, very, very, easy. Having used four other alternatives, I'm greatly impressed by the ease of onboarding and getting started. Not just with the connection to Shopify, but also the ability to create dedicated signup forms which convert. In less than 15 minutes I created a meme, landing page, and started capturing emails. Thankfully, the most common flows were already set up, so I just uploaded some images, edited the copy, and watch the sends go out. Would recommend to a friend, coworker, or mother-in-law.

Rolled Up
カナダ
2021年3月3日

Absolutely love this App! They are adding new features all the time and the support chat is very responsive and helpful. They have a lot of preset automations and a ton of helpful customer conversion tools. A must-have for any online store. Highly recommend this app!

Closed Caption
アメリカ合衆国
2022年2月22日

My orders went up by 500%, I spent all night copying and pasting emails. In the end I installed Omnisend, and automated the emails for the product. Halleluyah! Saved. I'm not that clever at this email marketing, so I chose Omnisend as its the best drag & drop app for me

Inez White - Indigenuity
ニュージーランド
2020年4月10日

LOVE THIS APP!! amazing for all my marketing emails. I sent campaigns and set up automatic emails as well that are triggered by subscribing/adding something to your cart/purchasing!

Brutons Decorating
カナダ
2020年4月28日

I've tried a number of marketing apps and this one is my favorite. App is brilliant in so many ways. Instead of blanket campaigns and low sender scores... it delivers targeted promotions that are not filtered by the Internet gods! Their setup videos are really good as well.

I particularly like that it goes much further by combining multichannel marketing in one app and data collection for shaping promotions that are effective. I can study how customers like to be contacted and send targeted promos. Google likes... which makes me like it! Software also segments customers into bite sizes that are manageable. AAA+++

Kiawah Photographer - BreezePhoto.com
アメリカ合衆国
2015年12月22日

excellent app, we use it all the time. Very easy to use and looks great.

Loving Pets
イギリス