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works pretty well. just now testing and getting results!
so far so good! Love how easy it is to configure a perfect setup for my store.
I have used Omnisend since 2019, which I switched due to an incentivized offer for MailChimp users (as Mailchimp was no longer integrating with Shopify at that time). I've had a few issues along the way that were challenging to fix due to an unhelpful support team. There seems to be more of a focus on smiley faces and emojis in support chats then actual assistance. I had an issue this week that revealed our forms had suddenly stopped working at some point, and new subscribers were not captured for quite some time, which has meant lost revenue and a lot of stress on my end. There was no assistance from the support team, they just passed the buck stating it was a theme issue. Everything had been working for months up to that point, and had been confirmed to work by one of their support team members earlier this year. This week I was told that team member confirmed 'integration' but not 'functionality'. Thanks for nothing. I've switched to Klayvio.
Hi there! Thank you for taking the time to leave your feedback.
We're sorry to hear about your recent experience. Our Support Team has reached out to you to provide an update and resolve this issue.
We are keen on providing top-notch support, so your feedback is taken into account and delivered to the consultant.
If you have any other questions or feedback to share, feel free to reach out to us at support@omnisend.com.
Omnisend has been amazing with helping me reach my subscribers. The layout is user friendly and perfect for sending out my product notifications. I am not tech savvy by any means and I haven't had any troubles with operating this app.
I just sent my first e-mail and I am super stoked about how user friendly this platform is. I want to use a tool that integrates with shopify so that triggered email can be sent based upon activity in my store. That is why I chose this platform, but I am shocked at how easy and awesome it is!!!
Great email marketing tool! Their customer service is quick and very helpful!
Glad I found them!
We've been using Omnisend for email campaigns and automated email for over 2 years. It's easy to use, segments work great and the customer support from Olesia and the whole team is outstanding. I would (and do) recommend Onmisend.
Great app. Provides so much visitor information. Automates many activities. Would highly recommend.
Absolutely loving Omni Send! We recently switched from another provider and couldn't be more pleased with the decision. The user experience is fabulous and the support is second to none. There has been a few kinks getting the ball rolling which is natural when migrating and the team have been nothing but supportive. Special thanks to Matija who has been very helpful, communicative and delivers top class customer support!
best email marketing app on shopify, has the automated campaign to easily thank your subscribers for signing up.