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User friendly! And great customer service. Kristina was super helpful in helping me figure out automation!
The better and powerful Email and contact manager App. Easy to use, very stable, a lot of features and make my stores to improve the conversion rate.
It's easy to use Omnisend to create an email. It help my business soooo much. I will recommend to others
I finally decided to try Omnisend for my email marketing after a year using one of the other REALLY big ones out there. Importing a file of my 2000 contacts was a piece of cake. The Omnisend templates and content editor were quite a bit simpler to use and the result...way more professional looking. Experiment over! I'm going with Omnisend.
It was not bad, but my live view dissapeared, which was the only thing I was using it for so, sad times
Hey Dog Love H.Q,
We apologize if our communication was not clear. Live with did not disappear anywhere, we just moved it to the Dashboard tab in the product so all major stats are in on place! Just navigate to the Dashboard tab and you will see another two tabs: Overview and the one you are looking for - Live view.
Great app and good customer support, I had some issue at start but they sorted the issue very quickly.
Hey, your account is active and running smoothly. Temporary pauses can happen when the store is not fully integrated, or if the campaign contains external links not leading to your store. Don't worry, our support representative is reaching out with recommendations to prevent this from happening in the future.
I just used Omnisend for the first time and it was the easiest process! I sent a test to me and some of my friends before sending to suscribers, which was really nice, to get feed back before I sent it out.
I have always received great customer service from this app. Nickola was super helpful with my last question and provided timely responses.
I can't say enough about how great this app and the staff are! The app comes with tons of functionality and great templates. It's super helpful in driving conversions and encouraging first-time shoppers! I would like to take the time to leave a special comment for the customer service staff: Agustin, Sonya, Luiz, and Andrés! I somehow got my code or something mixed up on my store, and the app lost its functionality. It ended up being a complicated situation. However, the customer service staff was great about sending it to the support staff to troubleshoot & fix. They kept me up to date on the situation during the process. And they were prompt about telling me when they had found a fix! So, if you're looking for a great email marketing app for your store; functionality, reliability, and great staff support are important to you, I highly recommend Omnisend! The customer service staff is super friendly & helpful, and the support staff has the patience of heroes! Thank you guys for all your hard work and diligence!
Hey! Thanks a ton for the great review! While reading it, we couldn't help but say, "Omnisend, where the staff are email marketing superheroes and the app functionality is out of this world!" Thank you for being our customer and driving conversions like a boss! Stay awesome, and if there's anything you'd ever need help with, you know where to find us 😉
By far, the single worst company we have dealt with in terms of customer support and overall service in the last 2 years since launching our Shopify site. This box doesn't provide enough space to list the catalogue of bugs, errors, sorry excuses, terrible customer service experiences or indeed the list of individual times (more than 100) in the last few months that we have had to contact support to do basic things such as create segments or send out simple SMS messages. Worst purchase of the year, hands down. We have since had contact from the management of Omnisend and our satisfied the above matters have now been resolved. Thank you.
Hello there! Thank you for taking the time to write a review.
We are sorry to hear that your experience didn't meet your expectations. We make it a point to be known for great customer service, so we would love to learn more about what specifically happened in your case. Our customer support team rep has reached out to you to further investigate the issues you were experiencing. We are looking forward to your reply!