Recensies (5.991)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
18 juli 2024

Always receive prompt support from the team. Technical issues beyond my skillsets with the domain provider stopped our campaign. Dilara was prompt and specific with what I needed to provide my host provider to get us up and running again. Thanks so much

Run Vault
Australië
Ongeveer 3 jaar gebruiken de app
Omnisend heeft geantwoord 5 augustus 2024

Hello there,

Thank you for your review! We're glad to hear that you received prompt support from our team, especially from Dilara. It's great that she could provide specific ...

26 juli 2024

Omni send is truly the best email workflow platform and has helped my business grow to new heights.

The support is incredible, I was guided by Kayque on how to set up exactly what I needed for an email sales campaign workflow within an hour and now I have sales rolling in like crazy.

Thank you.

Aega
Zuid-Afrika
6 maanden gebruiken de app
Omnisend heeft geantwoord 5 augustus 2024

Hello there,

Thank you for your review! We're thrilled to hear that Omnisend has been instrumental in growing your business and that you've found our platform to be the best ...

15 augustus 2024

STAY CLEAR - I would say stay away from this company if you would like customer support. They don’t provide anything but empty promises and ongoing stress. The only lady that has been helpful was the one that set it up but apart from that it’s terrible. They charge you for a subscription you can’t even access and when you ask for a refund they say well it’s because there was still emails getting ...

wilkiedesign
Australië
11 maanden gebruiken de app
Omnisend heeft geantwoord 19 augustus 2024

Hello there,

Hello,

I’m truly sorry to hear about the challenges you’ve faced and the frustration it’s caused. We understand how important it is for our customers to have a ...

29 augustus 2024

5/5 stars

Excellent Support and User-Friendly Platform

I recently reached out to Omnisend's support team for help with modifying our sign-up form, and I'm thoroughly impressed with their service. The support representative, Baarath, was incredibly helpful and responsive. They provided a clear, detailed Loom video that perfectly addressed our issue of adding an optional phone number field to our ...

nanazero US
Japan
3 dagen gebruiken de app
Omnisend heeft geantwoord 2 september 2024

Hello there,

Thank you so much for your detailed review and the 5/5 rating! We're thrilled to hear about your positive experience with Baarath and our support team. It's ...

10 april 2024

We are very happy with our use of Omnisend for 2 years for our marketing automation emails and other campaigns, we prefer the interface more than the other big competitor for email marketing - you probably know which we have in mind. Karine from support was very quick and helpful, when we had questions.

MexicoMiAmor
Duitsland
Meer dan 2 jaar gebruiken de app
Omnisend heeft geantwoord 15 april 2024

Hello there,

Thank you for sharing your positive experience with Omnisend! We're thrilled to hear that you've been satisfied with our platform. It's great to know that you ...

20 september 2024

Much thanks to Maria. She helps a lot with SPF and DKIM. It's a good experience!

GSWF
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Omnisend heeft geantwoord 23 september 2024

Uh-oh, Maria is getting a big head now! 😂 Thanks for making her day — and ours too! We’re so glad to hear that Maria was able to assist you with SPF and DKIM. If you have any ...

18 maart 2024

Maria was so helpful when it came to answering our questions about how to clean up our subscription lists to reduce our monthly bill.
Thank you!

Pure Co
Verenigde Staten
Bijna 6 jaar gebruiken de app
Bewerkt 25 april 2024

The app for email mktng is the perfect match for my fashion ecommerce.
The customer service is amazing, right away answers, best problem solving ever! Though, I am frustrated as I cant afford up until now the payment plan fixed at 127/month, maybe they could offer a starters plan with more than 500 emails/month and less than the payment plan. a lower/starters fee for up to 3000 or 5000 mails, to ...

piamontemadrid
Spanje
Bijna 3 jaar gebruiken de app
22 juli 2024

I must say I am super impressed with Omnisend, and I am so glad I chose them for my email marketing! I'm not very good with technology and was having an issue connecting my account to my domain. Kayque was very helpful (and patient!) and stayed with me until I got it all figured out! Great company, great product, and great customer service!

Jessica Lynne Creations
Verenigde Staten
8 maanden gebruiken de app
Omnisend heeft geantwoord 5 augustus 2024

Hello there,

Thank you for your review! We're delighted to hear that you're impressed with Omnisend and pleased with your decision to choose us for your email marketing ...

22 juli 2024

I have been loving Omnisend for all my automated emails and newsletters and their pricing is affordable. Their support is amazing, always able to solve my problem or at least find a work around. I chatted with Deniz today and he promptly solved my issue for me.

Lahay
Australië
10 maanden gebruiken de app
Omnisend heeft geantwoord 5 augustus 2024

Hello there,

Thank you for your review! We're delighted to hear that you've been enjoying using Omnisend for your automated emails and newsletters and find our pricing ...