Recensies (5.991)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
25 april 2024

Very Very Expensive........

Composta Australia PL Abn90633576575
Australië
Meer dan een jaar gebruiken de app
Omnisend heeft geantwoord 29 april 2024

Hello there,

Thank you for sharing your feedback with us. We understand your concern regarding pricing and apologize for any inconvenience caused.

At Omnisend, we strive to ...

1 juni 2024

With the free version they do not allow you to remove the watermark and since it is quite large it takes away a lot of professionalism from the store.

TheAnimalFriends
Spanje
Ongeveer 2 uur gebruiken de app
Omnisend heeft geantwoord 3 juni 2024

Hello there,

Thank you for your feedback. We apologize for any inconvenience caused by the watermark in the free version. We understand that it can impact the ...

Bewerkt 29 september 2024

Après avoir utilisé ce plug-in, le prix du forfait augmentera secrètement sans aucun préavis, de 20 dollars américains au prix le plus élevé de 88 dollars américains. Après avoir posé des questions, aucun frais ne sera remboursé. . C'est complètement déraisonnable, c'est une entreprise frauduleuse ! ! !

fr.xega
China
Meer dan een jaar gebruiken de app
Omnisend heeft geantwoord 27 mei 2024

Hello there,

Thank you for sharing your feedback. We apologize for the inconvenience you've experienced, particularly with the payment process and customer service ...

18 april 2024

If you want to donate $60 to them and not get anything in return, and I'm not the first one - (thinking about a class action lawsuit), install the software... and then talk to Robert who won't help you at all, he'll just send you pages unrelated to your requests.

D&J Grinders
Verenigde Staten
Ongeveer 4 uur gebruiken de app
Omnisend heeft geantwoord 22 april 2024

Hello there,

We apologize for the frustration you've experienced. Your feedback is important to us, and we take your concerns seriously. We're dedicated to resolving this ...

4 maart 2025

Since the month we installed OMNISEND a lot of users aterted to appear, clearly created by bots. OMNISEND charges per user son they benfit form this bots creating new accounts by the thousands. I investigated online and it has happened to many other stores that start using OMNISEND.

Papaya Project
Chili
Omnisend heeft geantwoord 6 maart 2025

Thank you for sharing your experience with us, and I'm really sorry to hear about the challenges you've faced with spambots.

As our support team clarified, the spambots were ...

Bewerkt 19 november 2024

Unfortunately, after being a subscriber for over 8 years, I am forced to give this application a negative review. As a long-term customer, I expect more from this service. The application, unfortunately, has begun to disregard customer loyalty and implement strange policies and techniques that harm the customer's website. Due to a questionable rating from an unknown website, the application has ...

Dxfforcnc
Verenigd Koninkrijk
Bijna 8 jaar gebruiken de app
Omnisend heeft geantwoord 21 november 2024

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your dissatisfaction, especially as a long-term customer of over eight years. We ...

Bewerkt 23 januari 2025

This is a great subscription to have for your store. But it comes with a huge price tag. For a small amount of contacts, the price has come to be over $150 USD a month. It's been much better for my business to start using other apps that have pay by use email and SMS services instead.

PRAYING RABBIT
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
Omnisend heeft geantwoord 20 mei 2021

Thanks for sharing your feedback! We totally understand that pricing is an important factor, and we appreciate you bringing this up. Our senior support specialist has already ...

24 februari 2024

The worst app I ever deal with I been trying for the last 10 days to get support or anything all what I got is nothing
They charge me 718 to use sms services and they send me email that I can’t use the sms service and they refuse to refund me
They charge me every month 988$ witch is Mailchimp charge only 400 $ for 1.2m email

Still till now no support no money back and also they charge me for the ...

E-Juice Steals
Verenigde Staten
Meer dan 6 jaar gebruiken de app
Omnisend heeft geantwoord 4 maart 2024

Hello there!

We appreciate your patience and sincerely apologize for the challenges you've faced. We understand the importance of reliable support and are committed to ...

Bewerkt 18 mei 2020

READ BEFORE INSTALLING: 1) No Phone Support; 2) SMS marketing tool was changed to subscription based. You will be charged for: a) amount of SMS, b) sending limits. It would have been OK but the system simply does not work well and support is not very helpful. For the amount they charge there should be phone support and WORKING solution.

Ninebot Store
Verenigde Staten
Ongeveer 6 jaar gebruiken de app
Bewerkt 19 oktober 2023

Terrible experience with their bad service. They keep changing the agents when you have a question or issue with your account. And they are not trying to help or understanding your situation. I got a technical issue of sending email campaigns with all broken product images, they solved it after a couple of days without noticing me. I only found out myself. After talking to them, they did not ...

TokTok Beauty
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Omnisend heeft geantwoord 15 november 2023

Hello there, and thank you for taking the time to submit a review!

We apologize for not being able to get back to you sooner on the matter. Please keep in mind that even ...