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Tech support is amazing! Karine helped me with my email list emergencies. She responded quickly and stuck with me until my issues were handled.
Omnisend has great customer service. Salma was really helpful in answering my queries and solving my problem.
Luiz helped us solve our issue in less than 48hours!
Great support.
Agustín helped me through the domain verification issues thoroughly. They made sure I was comfortable and understood every aspect of the process I went through
Beran is AMAZING! So Helpful and always goes above and beyond. Very helpful and quick responses.
I have been using this app for a long long time now, I pay top $ for it, It does it's job but man the customer support is TERRIBLE!!!!!!! If I get AUGUSTIN one more time, I cannot do this anymore. Terrible terrible terrible support for a $500 app!!!!
Hello there, and thanks for taking the time to leave a review!
Thank you for bringing the SMS subscriber display issue to our attention. We appreciate your proactive approach in reporting this matter. Our Tech Support team has swiftly identified the issue and engaged our developers to implement a solution promptly. Your feedback is crucial in helping us enhance our services, and we are committed to delivering a seamless experience moving forward. We acknowledge your concerns regarding the support experience and will address it internally to ensure an improved level of service.
If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.
Have a great day!
Diego was really helpful with a issue I was having with discount sign up. Very patient!
Omnisend is smoothly incorporated into my business. Great customer service and great product. I highly recommend it.
This app is very underrated, help me generate thousands so far and the support team is amazing. Beran helped me out with all questions I had and even adjusted files for me since I didn't know how to do it. Amazing team & amazing app!
Get point and correct solution. No waste words. All done.