Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
9 april 2024

Superb experience with the entire Omnisend platform! Everyone on the customer service team is so helpful and issues are resolved quickly.

Foreside Home & Garden Wholesale
Verenigde Staten
Ongeveer een jaar gebruiken de app
Omnisend heeft geantwoord 11 april 2024

Hello there,

We're thrilled to hear that you had a superb experience with Omnisend! Our customer service team is dedicated to providing helpful assistance, and we're delighted to know that your issues were resolved quickly. Thank you for your kind words and for choosing Omnisend!

If you need anything else, you know where to find us.

4 maart 2024

I am very grateful to Beran, a customer service representative of Omnisend. I asked a relatively complicated question about segment creation, and he helped me solve the problem very patiently. Thank you so much ! Beran

Storyjewellery
China
Meer dan 2 jaar gebruiken de app
10 februari 2024

Kayque was absolutely amazing. I had no idea how to set up my new DNS settings and the patience he took with me was above and beyond my expectations. THANK YOU!!!

Veo Essential Oils
Verenigde Staten
Meer dan 4 jaar gebruiken de app
9 februari 2024

Omnisend is a great and very useful app.

I am also here to say that I had two issues so far, and thanks to the amazing support it was resolved only within a few hours. Murat Beran has been extremely helpful, responding to me very quick, resolving my issues and questions immediately.

Thank you for the great service! I am looking forward to making more sales through omnisend.

Way Out
Nederland
3 maanden gebruiken de app
24 januari 2024

Beran was a GREAT help, really appreciate the quick and helpful response provided, and left me with a peace of mind knowing that if I have any questions or concerns, I can reach out to the support anytime, wonderful! The support team is fantastic! Satisfied!

SodaStream SG
Singapore
Bijna 7 jaar gebruiken de app
31 januari 2024

Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D

New-Breed
Verenigde Staten
Meer dan 4 jaar gebruiken de app
6 februari 2024

OmniSend has transformed our Shopify store's email marketing. The integration is seamless, syncing data effortlessly for highly targeted campaigns. The automation is powerful, offering pre-built workflows for various customer journey stages. The drag-and-drop editor is user-friendly, and robust analytics provide valuable insights. Special kudos to Kayque, the support manager, for responsive and helpful assistance. OmniSend, with its simplicity and Kayque's support, is a must for Shopify merchants seeking a powerful email marketing solution.

Red Hot Thrills
Canada
7 maanden gebruiken de app
29 maart 2024

This is awesome app
When I asked question, Baarath told me how to set up. He was so kind and helpful.
Thank you !!!

gemish - ジェミッシュ
Japan
3 maanden gebruiken de app
Omnisend heeft geantwoord 1 april 2024

Hi there!

Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!

31 januari 2024

Great customer service. They walked me through what I needed in about 20mins (setting up code on the back end of shopify). Thank you!

L Royalty Clothing
Verenigde Staten
Ongeveer een jaar gebruiken de app
8 maart 2024

Worked with Agustin who helped answer my questions even providing screen shots to help me know how to navigate my question. Very good customer service. I hope their email performance is just as good since I haven't started sending emails yet, but I am pretty optimistic!

Lexi Bee Designs
Verenigde Staten
10 dagen gebruiken de app