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I just started using this app and it was exactly what I was looking for. It's so easy to use and it has so many valuable options. You can drag and drop whatever sections you like and edit them in many ways, and you get all kinds of statistics.
One point of improvement: it seems to randomly change the width of the email on mobile. Sometimes it's 100% (like you'd want), sometimes about 70%, and sometimes 50%. This is strange because I've found it happens randomly, even though the email is the same. I'm not completely sure whether it's because of my phone's email app or because of Omnisend, which is why I am still happy to give it a 5-star review.
Hi, thank you for your valuable review.
Regarding the changing width, it definitely sounds like we need to look into it. Maybe some settings were not correctly set or there is a bug, that needs to be resolved asap? Send us an email to support@omnisend.com with more details (which campaign the issue is related to; what phone you are using; what email provider; and share the email that changed the width randomly) and we will take care of this!
This app makes emails a breeze to send. It's so easy to use and set up. I don't know what I would do without Omnisend.
Absolutly Great App. Very powerful. Lot's of features that other email marketing apps do not have. SMS, Messenger, scratch card, gift box, product picker, wheel of fortune sign up form, etc... Worth every $
So much better than any other email campaign program out there! We absolutely love it!
app team deleted my account with 3 days email notice while i still have many campaigns left , the app is not fully integrated with shopify you have to make separated omni account if you don't use it (but still using your store) they will deleted the SMS does not work max 5% will be delivered (tried 2 times)
it's a rip off my reports and credit were lost
Hello there and thank you for taking the time to leave a review!
We are removing accounts six months after the last login. According to our database, the last login on your store was on February 21st, and we informed you on August 21st of the possible account removal. Please note that we are sending a 14-day notice and two additional reminders about the account deletion. Simply log in to your Omnisend account, as instructed in the emails, to avoid account termination. We can see that all three emails were successfully delivered to your inbox.
Also, please note that you only need a single brand in Omnisend to have complete Shopify integration; there is no need to create a separate account for it.
We can see that you sent two SMS campaigns in 2021; our support representative has already reached out to you with additional information on this matter.
Have a wonderful day!
Super helpful app and amazing team!
Great marketing tool, cool features are included in a user-friendly manner
Thank you for the help Diego; prompt answers when requested and resourceful knowledge. Really helped me to make the whole process easy and clear to understand.
Omnisend has absolutely the best customer service with quick responses and remedies. Bassma demonstrated so much patience with me in trying to set up my newsletter pop ups. I especially love how they recently upgraded their email templates! Easy to use and great designs.
Luiz was super helpful. He was able to transfer my SMS credits over to my balance in just a couple of emails. The service still has to improve before it's completely user friendly but it does 95% of what you'd want.