Avaliações (6 020)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
6 de agosto de 2024

I appreciate the customer service chat feature - Mathías in particular! He was able to help me out with an issue in a very timely manner.

Charmed Aroma
Canadá
12 meses usando a aplicação
Questão respondida por Omnisend 8 de agosto de 2024

Hello there,

Thank you for your review! We're glad to hear that you appreciate our customer service chat feature and that Mathías was able to assist you promptly with your issue. We strive to provide timely and effective support to ensure a smooth experience for our users.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

4 de novembro de 2024

super appli.
Le service chat, avec Chaymae, est tres reactif et d'une grande aide.

AURORAE SHOP
França
4 dias usando a aplicação
Questão respondida por Omnisend 6 de novembro de 2024

Merci beaucoup! We’re so happy to hear that Chaymae’s chat support made a difference. Quick and helpful service is what we aim for, glad we could assist!

25 de agosto de 2024

I LOVE this app. I am new to this world and this app is so user friendly and the support team is always available, very helpful and kind. I am excited grow my business with Omnisend!

BAESKIN
Estados Unidos
8 dias usando a aplicação
Questão respondida por Omnisend 29 de agosto de 2024

Hello there,

Thank you for your enthusiastic review! We're thrilled to hear that you love Omnisend and find our app user-friendly and our support team accessible and helpful. We're excited to be a part of your journey and look forward to supporting your business growth.

If you need any assistance or have further questions as you explore more features, we're always here to help!

27 de agosto de 2024

Kayque and Deniz were super helpful!!

Hollow Labs
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Omnisend 29 de agosto de 2024

Hello there,

Thank you for your review! We're thrilled to hear that Kayque and Deniz were able to provide you with great assistance. We're here to help whenever you need, so don't hesitate to reach out again if you have any more questions or require further support.

4 de setembro de 2024

the best customer service team. They were so patient with me when I didn't understand something. So efficient and super helpful. Would recommend Omnisend anyday :)

1 of Seven
Reino Unido
4 dias usando a aplicação
Questão respondida por Omnisend 9 de setembro de 2024

Hello there,

Thank you for your wonderful review! We're so pleased to hear that our customer service team was patient, efficient, and helpful in assisting you. Your recommendation means a lot to us, and we're thrilled that you would choose Omnisend.

If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help you every step of the way! 😊

8 de agosto de 2024

The customer service is fantastic and I have a free plan! Mariia was very kind and efficient. Thanks again Mariia.

Kiss Me Zombie
França
10 meses usando a aplicação
Questão respondida por Omnisend 12 de agosto de 2024

Hello there,

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service, and we're glad Mariia could assist you efficiently.

If you need any more help, don't hesitate to reach out!

5 de agosto de 2024

Eduarda thank you so much! Great customer service! Fast reply, helpful, amazing. We sorted everything out very quickly! Very satisfied!

Ravenpaws
Grécia
11 meses usando a aplicação
Questão respondida por Omnisend 8 de agosto de 2024

Hello there,

Thank you for your review! We're delighted to hear that Eduarda provided you with great customer service, offering fast and helpful assistance that quickly resolved your issues. Your satisfaction is very important to us, and we're thrilled to have met your expectations.

If you need any more help or have further questions in the future, please don't hesitate to reach out. We're here to continue providing excellent support!

22 de julho de 2024

I must say I am super impressed with Omnisend, and I am so glad I chose them for my email marketing! I'm not very good with technology and was having an issue connecting my account to my domain. Kayque was very helpful (and patient!) and stayed with me until I got it all figured out! Great company, great product, and great customer service!

Jessica Lynne Creations
Estados Unidos
8 meses usando a aplicação
Questão respondida por Omnisend 5 de agosto de 2024

Hello there,

Thank you for your review! We're delighted to hear that you're impressed with Omnisend and pleased with your decision to choose us for your email marketing needs. It's great to know that Kayque provided helpful and patient support, ensuring you could successfully connect your account to your domain. We're proud to offer great products and customer service, and we look forward to continuing to support your marketing efforts.

If you need any further assistance, please don't hesitate to reach out. We're here to help!

22 de julho de 2024

I have been loving Omnisend for all my automated emails and newsletters and their pricing is affordable. Their support is amazing, always able to solve my problem or at least find a work around. I chatted with Deniz today and he promptly solved my issue for me.

Lahay
Austrália
10 meses usando a aplicação
Questão respondida por Omnisend 5 de agosto de 2024

Hello there,

Thank you for your review! We're delighted to hear that you've been enjoying using Omnisend for your automated emails and newsletters and find our pricing affordable. It's great to know that our support team, including Deniz, has been consistently helpful in resolving your issues promptly.

If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help!

6 de agosto de 2024

I needed help to change currency on our omnisend account which is connected to our store and thanks to Maria it was resolved in 2 minutes . Thank you Maria for your support

ONZE STORE
Kosovo
5 meses usando a aplicação
Questão respondida por Omnisend 8 de agosto de 2024

Hello there,

Thank you for sharing your experience! We're delighted to hear that Maria was able to quickly assist you with changing the currency settings on your Omnisend account. It's great to know that the issue was resolved efficiently, allowing you to continue managing your store smoothly.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction!