Avaliações (6 023)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
23 de julho de 2024

The Omnisend customer service team, represented by Baarath and Eduarda, provided excellent assistance. They promptly addressed my issues and found a solution in a timely manner. I'm very satisfied with their service.

Fluid X Limited
Hong Kong, RAE da China
Aproximadamente 3 anos usando a aplicação
Questão respondida por Omnisend 5 de agosto de 2024

Hello there,

Thank you for your review! We're delighted to hear that Baarath and Eduarda from our customer service team were able to provide you with excellent assistance and promptly resolve your issues. Your satisfaction is our priority, and we're pleased to have met your expectations.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

4 de setembro de 2024

Johnny was very helpful with helping set up my DNS Setting and verifying the email super fast definitely recommend using

RTBH
Estados Unidos
Aproximadamente 22 horas usando a aplicação
Questão respondida por Omnisend 9 de setembro de 2024

Hello there,
Thank you for your review! We're glad to hear that Johnny was able to help you efficiently with your DNS settings and email verification. Your recommendation is greatly appreciated, and we're here to assist whenever you need further support. Thank you for choosing our service! 😊

10 de outubro de 2024

Great !!!! Une équipe active qui nous prend au sérieux, et ce pour chaque demande. Je pense continuer avec cette application encore longtemps.

La Boutique De Stoïcisme France
França
25 dias usando a aplicação
Questão respondida por Omnisend 12 de outubro de 2024

Merci beaucoup! Thrilled to know you’re sticking with us, don’t worry, we’ll keep the great service rolling, no snooze buttons here! 😄

25 de julho de 2024

I was encountering some issues with the domain set up and Omisend team Dilara and Eduarda are amazing and very dedicated to help me out. The issue i was facing has something to do with Godaddy which takes longer than expected to solve but both of them were supporting me the whole way with very clear instructions and patience. Highly recommended!

LITOOC
Hong Kong, RAE da China
3 meses usando a aplicação
Questão respondida por Omnisend 5 de agosto de 2024

Hello there,

Thank you for your review and the high recommendation! We're glad to hear that Dilara and Eduarda from the Omnisend team provided dedicated support during your domain setup issues. It's great to know that their clear instructions and patience made a significant difference.

We appreciate your patience and are here to continue supporting you whenever you need assistance. Thank you for choosing Omnisend!

1 de agosto de 2024

Always amazing service and a great platform

Mrs Edgar
Austrália
Mais de 3 anos usando a aplicação
Questão respondida por Omnisend 6 de agosto de 2024

Hello there,

Thank you for your review! We're thrilled to hear that you consistently experience amazing service and enjoy using our platform. We appreciate your feedback and are here to continue providing great support and functionality.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

8 de julho de 2024

This product has worked well. The list cleanup was good however do give yourself a little more time on that first campaign to get it out. After that, the sends are easy. Designer is good and Shopify integration works well.

MaxBotix
Estados Unidos
4 meses usando a aplicação
Questão respondida por Omnisend 11 de julho de 2024

Hello there,

Thank you for your review! We're pleased to hear that the product has met your needs effectively, especially with initial setups and subsequent usage.

If you need any further assistance or have questions, please feel free to reach out. We're here to help!

14 de agosto de 2024

Pretty good customer support

LuxenHome
Estados Unidos
12 meses usando a aplicação
Questão respondida por Omnisend 19 de agosto de 2024

Hello there,

Thank you for your review! We're glad to hear that you're satisfied with our customer support. We strive to provide the best assistance possible and are always here to help with any questions or issues you may have. Your feedback is much appreciated! 😊

9 de agosto de 2024

Eduarda was very helpful in resolving my issue. The Omnisend team is very professional and smart.

BRADOUR
Estados Unidos
12 meses usando a aplicação
Questão respondida por Omnisend 12 de agosto de 2024

Hello there,

Thank you for the positive feedback! We're glad Eduarda was able to assist you effectively.

If you need any more support or have further questions, don't hesitate to reach out!

23 de setembro de 2024

Kam als Anfänger relativ gut zurecht und wenn es mal nicht weiter ging, hat mir Deniz aus dem Support Team super weitergeholfen. 5 Sterne nur wegen ihm!

Your Only Health
Alemanha
5 meses usando a aplicação
Questão respondida por Omnisend 25 de setembro de 2024

Vielen Dank! 🌟 We’re thrilled to hear that Deniz could help you out. He’s like the Swiss Army knife of support, always ready to tackle any challenge! If you ever need more assistance, you know where to find us!

4 de agosto de 2024

Maria was very helpful, she took the time to fully understand my question and walked me through how to solve all of my questions!

Flying Iron Golf
Estados Unidos
3 meses usando a aplicação
Questão respondida por Omnisend 6 de agosto de 2024

Hello there,

Thank you for sharing your experience! We're delighted to hear that Maria provided you with excellent support, taking the time to fully understand and effectively address all of your questions.

If you need any more assistance or have further inquiries in the future, please don't hesitate to reach out. We're here to help!