Avaliações (5 985)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
16 de setembro de 2018

Hooray! All emails straight to Junk/spam.
Other than that, the layouts to choose from are very basic, absolutely no customization, looks very tacky and unprofessional.
Could of done a better job myself in half the time.
Will be uninstalling app before free trial ends.

Cryztalz
Austrália
Aproximadamente 2 horas usando a aplicação
Editado a 14 de março de 2019

do try this out and make sure you get Anastasiia for live chat to experience how customer support should NOT be done. Extracts from my live chat with her A: "I have told you that I have already asked them to stop sending" A: "You click on Send now button. What do you expect to happen?" Quite apart from that she was also completely wrong on the tech knowledge too. There was definitely something ...

Stella Cove
Estados Unidos
Aproximadamente 1 hora usando a aplicação
Questão respondida por Omnisend 22 de março de 2019

We're sincerely sorry to see that you left feeling this way. Anastasiia's behavior was nowhere near acceptable and it was unexpected for our team as well. We can promise that ...

11 de novembro de 2020

Your interface and choice of colour make me dizzy. They are not user friendly at all. Everything seems complicated. Anyway I'm just another user. :)

KIFFE
Malásia
Aproximadamente 1 hora usando a aplicação
Questão respondida por Omnisend 13 de novembro de 2020

Thank you for your review.
It isn't very pleasant to hear you did not like our app. In case you decide to give it another try in the future, we hold onboarding webinars to ...

5 de março de 2020

Terrible experience! A copycat of Mailchimp without some important features like HTML or CSS integration. Probably it’s great in automations, but what’s the need of these automation if you can create only ugly emails

MatchaBotanicals
Suíça
Aproximadamente 1 hora usando a aplicação
Questão respondida por Omnisend 6 de março de 2020

Hello MatchaBotanicals,

Sorry you feel this way about our tool. Xenia actually reached out to you with the different ways you can use HTML block in both, campaigns and ...

Editado a 6 de março de 2022

The issue is changing the customer account data with no way to track the changes. This is basic.
Zero stars! I added this app to test it to see if it would work for my shop. Uninstalled without incident.
While I'm looking thru my customers, I see a little note
"Omnisend added phone number XXXXX to this customer yesterday" There's no tag, no note, no message from Omnisend app that they're altering ...

Red Beauty Textiles
Estados Unidos
16 minutos usando a aplicação
Questão respondida por Omnisend 7 de março de 2022

Hi there, and thank you for your review!

Due to the two-way sync with Shopify, if a customer adds a phone number in Omnisend, this data is also sent to Shopify. This is why ...

8 de março de 2023

Seems they have a lot of "good reviews", most likely all of those are fake.
Would not recommend using.

Vbestpk
Paquistão
6 minutos usando a aplicação
Questão respondida por Omnisend 22 de março de 2023

Greetings! Thank you for taking the time to provide feedback on our product.

We're sorry to hear you didn't have a positive experience with our platform and that you have ...