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I've been happily using Omnisend for the last few years and although there's been some price changes it still continues to perform how I need it to.
Further to that, their customer service is excellent, all the team members including Beran and Karine and have been very supportive and helpful ensuring my problems were resolved, thank you.
App is good, Dilara helps a lot when I'm stucked at a problem. Really appreciated.
Hello there,
Thank you for your feedback! We're glad to hear you find the app helpful and that Dilara was able to assist you when needed.
We appreciate your kind words!
Excellent customer service by Kayque - super timely, direct, clear - got what I needed to get done!
Beran was a GREAT help, really appreciate the quick and helpful response provided, and left me with a peace of mind knowing that if I have any questions or concerns, I can reach out to the support anytime, wonderful! The support team is fantastic! Satisfied!
Great customer support - fast response.
Hello there,
Thank you for your review! We're thrilled to hear that you experienced great customer support with fast responses.
If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!
Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else.
I am very satisfied with the omnisend support! Thank you Beran !
I have been using Omnisend for a few months only and I really enjoyed creating email campaigns on it. I needed some help today about "Sender Domains" and sent them an email. Beran immediately answered me with clear instructions, while being very patient and polite. I followed all the steps he guided me through until the problem was solved. I am pleasantly surprised with the great customer service and how smoothly the issue was fixed. Thank you!
Great app that handles it all! The team is phenomenal and always makes sure any issues are handled quickly and efficiency. Beran is great and extremely knowledgeable and also happy to suggest ways to improve our use of their systems/products. Thank you for always making things simple and easy to understand.
J'utilise Omnisend pour paramétrer mes mails de Bienvenue, d'abandon de panier etc, et je suis très satisfaite de la plateforme.
De plus, leur service client est incroyable ! Je remercie Saleh pour sa précieuse aide, qui en à peine 10 minutes à résolu tous mes problèmes.
Bonjour,
Merci pour votre avis ! Nous sommes ravis d'entendre que vous êtes très satisfait d'Omnisend pour la configuration de vos mails de bienvenue, d'abandon de panier, et plus encore. C'est formidable de savoir que notre service client vous a impressionnée et que Saleh a pu résoudre rapidement tous vos problèmes.
Si vous avez d'autres questions ou besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !
Kayque was helpful and fast
Hello there,
Thank you for your feedback! We're glad to hear that Kayque was helpful and responsive.
If you need any more assistance or have further questions, please don't hesitate to reach out. We're here to help!