Avaliações (6 023)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
21 de janeiro de 2024

I've been happily using Omnisend for the last few years and although there's been some price changes it still continues to perform how I need it to.

Further to that, their customer service is excellent, all the team members including Beran and Karine and have been very supportive and helpful ensuring my problems were resolved, thank you.

DUO GEAR UK
Reino Unido
Mais de 3 anos usando a aplicação
8 de agosto de 2024

App is good, Dilara helps a lot when I'm stucked at a problem. Really appreciated.

AWDEBiKE
China
2 dias usando a aplicação
Questão respondida por Omnisend 12 de agosto de 2024

Hello there,

Thank you for your feedback! We're glad to hear you find the app helpful and that Dilara was able to assist you when needed.

We appreciate your kind words!

29 de janeiro de 2024

Excellent customer service by Kayque - super timely, direct, clear - got what I needed to get done!

SOL the label
Hong Kong, RAE da China
Mais de 2 anos usando a aplicação
24 de janeiro de 2024

Beran was a GREAT help, really appreciate the quick and helpful response provided, and left me with a peace of mind knowing that if I have any questions or concerns, I can reach out to the support anytime, wonderful! The support team is fantastic! Satisfied!

SodaStream SG
Singapura
Quase 7 anos usando a aplicação
21 de julho de 2024

Great customer support - fast response.

Kitboodle
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Omnisend 5 de agosto de 2024

Hello there,

Thank you for your review! We're thrilled to hear that you experienced great customer support with fast responses.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

5 de março de 2024

Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else.
I am very satisfied with the omnisend support! Thank you Beran !

Benoa
França
Mais de 2 anos usando a aplicação
17 de março de 2024

I have been using Omnisend for a few months only and I really enjoyed creating email campaigns on it. I needed some help today about "Sender Domains" and sent them an email. Beran immediately answered me with clear instructions, while being very patient and polite. I followed all the steps he guided me through until the problem was solved. I am pleasantly surprised with the great customer service and how smoothly the issue was fixed. Thank you!

Doriane Greens
França
5 meses usando a aplicação
20 de janeiro de 2024

Great app that handles it all! The team is phenomenal and always makes sure any issues are handled quickly and efficiency. Beran is great and extremely knowledgeable and also happy to suggest ways to improve our use of their systems/products. Thank you for always making things simple and easy to understand.

Mycologysimplified
Estados Unidos
9 meses usando a aplicação
3 de agosto de 2024

J'utilise Omnisend pour paramétrer mes mails de Bienvenue, d'abandon de panier etc, et je suis très satisfaite de la plateforme.
De plus, leur service client est incroyable ! Je remercie Saleh pour sa précieuse aide, qui en à peine 10 minutes à résolu tous mes problèmes.

Puppyccino
França
18 dias usando a aplicação
Questão respondida por Omnisend 6 de agosto de 2024

Bonjour,

Merci pour votre avis ! Nous sommes ravis d'entendre que vous êtes très satisfait d'Omnisend pour la configuration de vos mails de bienvenue, d'abandon de panier, et plus encore. C'est formidable de savoir que notre service client vous a impressionnée et que Saleh a pu résoudre rapidement tous vos problèmes.

Si vous avez d'autres questions ou besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !

31 de julho de 2024

Kayque was helpful and fast

ayuuki
Estados Unidos
3 meses usando a aplicação
Questão respondida por Omnisend 6 de agosto de 2024

Hello there,

Thank you for your feedback! We're glad to hear that Kayque was helpful and responsive.

If you need any more assistance or have further questions, please don't hesitate to reach out. We're here to help!