Omnisend Email Marketing & SMS

I had an issue with linking the correct FB link to my Omnisend account and Barrath stayed with me every step of the way to make sure I completed everything correctly. He even took the time to create screen recordings for me so that I can have a visual walk through. We need more employees like him. Thanks again for all that you do.

Great customer service. They walked me through what I needed in about 20mins (setting up code on the back end of shopify). Thank you!

Dilara was a huge help when I was trying to finish up my domain verification process and finishing setting up my email collection on the wheel of fortune, Thanks so much

App is very user-friendly and allows for a great deal of customisation. The free plan is full-featured and gives you plenty of time to evaluate the app for your business... you would only need to upgrade once your audience grows beyond about 200-500 names. But by far the best thing with this app is the Customer Support - they are 100% responsive, available around the clock and know their app and marketing strategy inside and out. They have not yet failed to answer any of my questions, no matter how technical or difficult the questions were, and were always very detailed and courteous with their responses. Very creditworthy team and application, you won't go wrong installing this app.

I love Omnisend for my bulk emailing. Their customer service is swift and thorough as well. Sanya helped me at 1 am with something I was having trouble understanding. She responded almost instantly each time I sent her a question. She explained everything in detail with pictures to help me navigate! Customer service is a big deal to me and she definitely gets an A+!

First, I think the Omnisend platform is robust and easy to use. I especially appreciate that what I design on the backend is generally what I see in the emails.

Second, the customer service is outstanding. I spoke with Eduarda, Agustin, and Maria -- and all of them were great. Agustin, in particular, was very responsive.

This company truly wants to be great, and it shows. Highly recommend!

Maria was awesome!! she was able to resolve my problem in just a matter of mins which made my day smoother.

I appreciate you Maria

It's a great app for recovering abandoned carts. Easy to set up workflows. Value for money.

Kayque has been most helpful in resolving an email verification issue that we had. Quick and intelligent responses. And after hours too!

Their customer service is great! The app itself is good enough, but we truly appreciate that if any issues arise, they are quick to respond & very helpful.