Avaliações (6 024)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
20 de outubro de 2024

Très rapide pour répondre et surtout efficace.

Digraziashop
França
3 dias usando a aplicação
Questão respondida por Omnisend 22 de outubro de 2024

Merci beaucoup! We’re glad our support team was quick and got the job done. If we ever break any speed limits, just give us a shout! 🚀 Always here to help!

29 de abril de 2024

I received great help from Sanya. She was quick and thorough. I upgraded my plan to best accommodate my needs.

Wild Coast Kayaks
África do Sul
8 meses usando a aplicação
Questão respondida por Omnisend 2 de maio de 2024

Hello there,

Thank you for your positive feedback! We're delighted to hear that Sanya provided you with great help and that she was quick and thorough in assisting you. It's fantastic to know that you were able to upgrade your plan to better accommodate your needs with her guidance.

If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

29 de abril de 2024

Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!

Japanese-Online-Store (JOS)
Japão
Mais de 1 ano usando a aplicação
Questão respondida por Omnisend 2 de maio de 2024

Hello there,

Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

11 de abril de 2024

Compared to other apps of the same type, this app has a simpler and more convenient interface. In addition, the customer service is also very patient, heartfelt thanks to customer service Beran service, you are really professional and great, very timely to solve my problem.

persistentres
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por Omnisend 15 de abril de 2024

Hello there,

Thank you for your wonderful feedback! We're delighted to hear that you find our app's interface simpler and more convenient compared to others. We're also thrilled that Beran from our customer service team provided you with patient and professional assistance.

Your satisfaction is our top priority, and we're here to help whenever you need us.

2 de abril de 2024

I am very happy with Omnisend, especially for their next-level customer service. They always respond promptly and are always very attentive! I also like the platform, it is pretty comprehensive and straight-forward.

HYGEAR
Estados Unidos
4 meses usando a aplicação
Questão respondida por Omnisend 4 de abril de 2024

Thank you for your great feedback! We're glad you're enjoying our App and found our agent's help valuable. Making things easy for our customers is our goal, and we're happy our team could make a difference for you. We appreciate your business and look forward to helping you again soon!

30 de julho de 2024

the best EMAIL MARKETING APP,ez to installation and support team gets back as fast as they can

Pekia
Estados Unidos
Aproximadamente 3 horas usando a aplicação
Questão respondida por Omnisend 6 de agosto de 2024

Hello there,

Thank you for your review! We're delighted to hear that you consider our platform the best email marketing app and are pleased with the ease of installation and our responsive support team. We're committed to providing quick and effective assistance to ensure your experience remains smooth and successful.

If you need any further help or have additional questions, please don't hesitate to reach out. We're here to support you!

17 de janeiro de 2024

I think Omnisend is the smothest platform to deal with in the sms and email world, and their 24/7 chat team is very helpful as well. My assistant was Karine, she helped me resolve my problem when I thought there was no way.

DRMCHSRS
Estados Unidos
5 meses usando a aplicação
15 de fevereiro de 2024

Omnisend has been a great app and the customer service from Agustin was fantastic in helping me get the requirements done for the February 2024 email marketing update. I've setup Shopify sites for other businesses in the past and always suggest they use Omnisend. I highly recommend!

The Equestrian Studio
Estados Unidos
2 meses usando a aplicação
1 de fevereiro de 2024

Great product, works well. Support is a breeze. We had an issue with verification of emails for sending using the new DMARK/DKIM setup, but Maria helped us solve it in a blink. Top support, great product.

Linda's Kitchen
Estados Unidos
4 meses usando a aplicação
21 de junho de 2024

Super detailed in pictures and description. I am a complete newbie, and it was easy to understand Kayque. Great service, I will be back in the chats for sure. lol

Our Creativity Spot
Estados Unidos
15 dias usando a aplicação
Questão respondida por Omnisend 24 de junho de 2024

Hello there,

Thank you for your review! We're delighted to hear that you found our service detailed and easy to understand, even as a complete newbie. It's great to know that Kayque provided excellent assistance.

If you have any more questions or need further help, we'll be here in the chats. Looking forward to assisting you again!