Avaliações (5 981)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
28 de novembro de 2024

Eduarda was very kind and helpful. I asked multiple times but she supported me step by step with patience. Thank you very much.

Traditional Kintsugi Shop TSUGU TSUGU
Japão
Aproximadamente 2 anos usando a aplicação
Questão respondida por Omnisend 2 de dezembro de 2024

Eduarda deserves a gold medal for her patience, and this review feels like one! 🏅 Thank you for sharing your experience—it’s wonderful to hear how helpful and kind she was. We’re here whenever you need us!

13 de novembro de 2024

Must say - this app works good and their support is really good. They have helped us in getting the right plan and we are happy with overall performance

THEFITTHEORY
Índia
11 meses usando a aplicação
Questão respondida por Omnisend 18 de novembro de 2024

We appreciate your kind words! We’re so glad the app and support team helped you find the right plan. Here’s to even more success ahead! 🚀

11 de dezembro de 2024

Thank you to Mathías and the entire team for their incredible support in resolving an issue I was facing. Everyone I spoke with was not only kind but also genuinely easy to talk to, making the whole process so much smoother. Their professionalism and willingness to help didn’t go unnoticed, and I truly appreciate the effort they put into resolving my concerns.

A Second Life
Estados Unidos
2 meses usando a aplicação
Questão respondida por Omnisend 13 de dezembro de 2024

Customer support is our middle name—well, not really, but it should be! 😄 Thank you for recognizing Mathías and the team’s efforts. We’re here for you anytime!

18 de fevereiro de 2025

Great and quick service. Super friendly and knowledgeable support team. Very happy!

Medusa Professional
África do Sul
5 meses usando a aplicação
Questão respondida por Omnisend 20 de fevereiro de 2025

Hearing that you’re ‘very happy’ makes us very happy! 😊 Our support team will be thrilled to know they made a difference. Thanks for the kind words!

27 de dezembro de 2024

I have known about this email management platform for a long time and have been using it for a long time. The page is very friendly to novices, the various instructions are very comprehensive, and the customer service is very patient. They helped me solve an A/B form testing problem. Thank you!

PAWOOHOO
Estados Unidos
25 dias usando a aplicação
Questão respondida por Omnisend 30 de dezembro de 2024

Tried and true! Your loyalty means the world to us! 🌟 We’re so glad our novice-friendly design and dedicated support team could come through for you on that A/B test. Let’s keep making great things happen!

26 de novembro de 2024

Salma was very fast and really helpful fixing currency problem on our multi-store accounts. Thank you!

FPRO
Lituânia
Quase 2 anos usando a aplicação
Questão respondida por Omnisend 28 de novembro de 2024

Salma to the rescue! 😊 We’re so happy to hear she got your currency issue sorted out in no time. Thanks for your kind words—let us know if there’s ever another tricky situation that needs solving!

29 de outubro de 2024

Always so incredibly helpful! Not only do they fix the problem but guide and give insights into future campaign success.

| Five O' Six |
Austrália
Mais de 3 anos usando a aplicação
Questão respondida por Omnisend 31 de outubro de 2024

Thanks a million! We’re all about solving the problem and setting you up for future wins, kind of like a two-for-one deal, but way better! 💪 Here’s to many more successful campaigns ahead!

29 de novembro de 2024

Truly a fabulous app, with hands down the best customer support I have ever experienced. Thank you, Emna and colleagues, for your recent attention. Truly cannot fault the app or the people.

Kit Kane
Reino Unido
Aproximadamente 1 ano usando a aplicação
Questão respondida por Omnisend 2 de dezembro de 2024

Thank you for the amazing feedback! 😊 It’s wonderful to hear you’re loving the app and our support team, especially Emna. We promise we’ll keep the bar high—no faults allowed! We’re always here whenever you need us.

12 de novembro de 2024

I can not thank this company and Baka enough. I have been trying for weeks to create my own segment through Shopify email, with no success. Within 60 minutes, Baka has helped me rectify this and i am now ready to create a successful campaign. Thank you.

The Epiphany Closet
Reino Unido
Aproximadamente 2 meses usando a aplicação
Questão respondida por Omnisend 14 de novembro de 2024

Thanks so much for the great review! We’re thrilled to hear that Baka could help you get everything sorted in record time. Now you’re all set for that successful campaign—no more weeks of waiting! 😄 Best of luck with it!

16 de dezembro de 2024

Great app and helpful support. Salma helped me a lot.

Ékszer Akció
Hungria
Mais de 2 anos usando a aplicação
Questão respondida por Omnisend 18 de dezembro de 2024

Salma is too busy doing a happy dance to reply, so we’ll thank you on her behalf! 💃 Your kind words mean the world to us!