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By far, the single worst company we have dealt with in terms of customer support and overall service in the last 2 years since launching our Shopify site. This box doesn't provide enough space to list the catalogue of bugs, errors, sorry excuses, terrible customer service experiences or indeed the list of individual times (more than 100) in the last few months that we have had to contact support to do basic things such as create segments or send out simple SMS messages. Worst purchase of the year, hands down. We have since had contact from the management of Omnisend and our satisfied the above matters have now been resolved. Thank you.
Hello there! Thank you for taking the time to write a review.
We are sorry to hear that your experience didn't meet your expectations. We make it a point to be known for great customer service, so we would love to learn more about what specifically happened in your case. Our customer support team rep has reached out to you to further investigate the issues you were experiencing. We are looking forward to your reply!
Very good program. It works well. Thank you!
This app is good, 5 stars. It really help me alot
This application is very user-friendly, no programming of guessing to create email campaigns, welcome email, abandoned cart emails. Somewhat new to eCommerce, after using BigCommerce, the Shopify Apps a great to help generate customers, etc without spending a lot of money-which new start-ups usually are unable to afford.
Super easy to use and has everything you need to succeed! I've been using it for a few days now and I love it!
I Love This Apps So Much. Great App
This app is really amazing. Super easy to use, has all the features I need and more, and at a reasonable price.
Really satisfied with all the options I had available to me
Just installed, set it up, and sent my first email. Extremely easy and user friendly. We shall see what time reveals but it looks like this one will definitely work
amazing app! really easy to use and perfect for sending customer emails to sign up forms. thank you!