Avaliações (6 019)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
11 de outubro de 2024

Mariia is incredibly helpful and solved our issues with the Welcome email sequence. I am very happy with the support.

Linen Tales
Lituânia
Quase 2 anos usando a aplicação
Questão respondida por Omnisend 14 de outubro de 2024

Glad to hear Mariia worked her magic on your Welcome email sequence! We’ll keep the support coming, no speed bumps allowed. 😊

8 de outubro de 2024

Omnisend does absolutely great in supporting clients. Fast, to the point, if not at fisrt attempt, still trying to find a way to the solution until you get it, a model for many companies.
thxs again!!

Lady Pepper
França
Aproximadamente 2 meses usando a aplicação
Questão respondida por Omnisend 9 de outubro de 2024

Thanks for the shoutout! We believe in sticking with it until we find the solution—like a puzzle master who won’t give up! Happy to support you anytime!

5 de setembro de 2024

Omnisend has been a great pal to all the stores I have created so far and also the ones I will create in the future.

It simply has all the features you would want to need, and the price is reasonably firm, unlike other competitors who might pump a little more for the same things.

One thing is for sure though, I'm really happy with the chat support, which always offers me good solutions to solve my problems, plus, is available at almost any time. A special mention to Didem who assisted me in my most recent case and who convinced me to write this positive review. Thank you :)

Virela
Itália
3 meses usando a aplicação
Questão respondida por Omnisend 9 de setembro de 2024

Hello there,

Thank you for your thoughtful review and for choosing Omnisend as your trusted partner across multiple stores! We're thrilled to hear that you find our platform comprehensive and reasonably priced compared to competitors. It's fantastic to know that our chat support has consistently provided you with effective solutions and that Didem's assistance was particularly notable in your recent experience. We appreciate your special mention and the positive feedback.

We're here to continue supporting your current and future stores whenever you need us. Thank you for your trust and support!

11 de dezembro de 2024

Well organized guys and very helpful team from start to finish.

AvyyTech
Reino Unido
6 meses usando a aplicação
Questão respondida por Omnisend 13 de dezembro de 2024

Thanks for the great feedback! 🌟 A well-organized and helpful team is what we strive for—so happy we hit the mark for you!

29 de novembro de 2024

The Omnisend Team is amazing, always here to help 24/7. They helped us whenever we needed and provided the best answers. Thank you Team, truly PROs!

Shift Aroma
Roménia
Aproximadamente 2 meses usando a aplicação
Questão respondida por Omnisend 2 de dezembro de 2024

Thank you for the fantastic review! Not going to lie, we think we’re PROs too! 😎 We’re so glad to hear our team could help whenever you needed us. We’ll keep being here for you 24/7, ready to tackle anything!

31 de agosto de 2024

Customer service is prompt and thorough. I worked with Saleh who dug into my issue and helped me to resolve within a relatively short time. Tutorials are excellent as well for new users.

LINEN & SAND
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por Omnisend 2 de setembro de 2024

Hello there,

Thank you for your review! We're pleased to hear that Saleh provided prompt and thorough service, helping you resolve your issue quickly. It's great to know that our tutorials are also helpful for new users. We strive to ensure a supportive experience for all our customers, and we're glad to hear that you're benefiting from our resources.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

20 de outubro de 2024

Super happy and easy to use! tried Klaviyo after using this but came back to this again.

tallfinds
Alemanha
Aproximadamente 1 mês usando a aplicação
Questão respondida por Omnisend 22 de outubro de 2024

Thanks for the love! Sometimes you have to take a detour to realize you’re already at the best destination. Welcome back, happy to have you with us again! ❤️

21 de agosto de 2024

Kayque has been very helpful, im not very savvy when it comes to online marketing and the back end of my website, but he was able to assist me step by step to get what I needed done.

grailtees
Estados Unidos
Aproximadamente 4 anos usando a aplicação
Questão respondida por Omnisend 26 de agosto de 2024

Hello there,

Thank you for sharing your experience! We're glad to hear that Kayque was able to assist you step by step, making the process easier for you.

If you have any more questions or need further assistance, we're just a message away. Here to help anytime!

23 de outubro de 2024

The ominisend team helps me a lot. Big big thanks to all of you guys.

Wattcycle-US
Hong Kong, RAE da China
3 meses usando a aplicação
Questão respondida por Omnisend 25 de outubro de 2024

Thanks a ton for the kind words! We’re thrilled to be your trusty sidekick on this email marketing adventure. If we had a trophy for best support team, we’d be polishing it right now, oh wait, we actually have one! 🏆 Let us know how we can help you next!

12 de setembro de 2024

The app and layout is very well organized with a clean interface and their chat support is quick to respond with helpful advice and great articles to do a deeper dive into best practices. We are very pleased with the metrics from our emails and the signup from variety that can be added to the website. Omnisend has been a great choice.

Pillow Strap
Estados Unidos
12 meses usando a aplicação
Questão respondida por Omnisend 16 de setembro de 2024

Your review is so fantastic, we might just print it and hang it in our office! 🖼️
We’re thrilled you’re pleased with the app, support, and results. If you need anything else, just let us know!