Avaliações (5 739)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
17 de junho de 2018

so far so good. Still need to see if it works

Aware Fashion
Austrália
4 days usando a aplicação
17 de novembro de 2014

I just got the app and send my first email. It was very easy and the email looks very professional. Love it!

Splendid Beauty Store
Estados Unidos
3 days usando a aplicação
31 de janeiro de 2021

So far so good, the set up has been much easier compared to other email marketing platforms Ive used. The support is also great so just go for it!

RMK Leather Works Australia
Austrália
3 days usando a aplicação
Editado a 11 de agosto de 2022

Unfortunately terrible customer service. Have contacted them 5 times via email and chat with no reply. We build stores for a range of clients and need support across all of our clients email accounts. DO NOT USE - Klaviyo support is a million times more helpful. Although Klaviyo may be missing a few features we wanted for our clients, support is essential for any business and Omnisend has zero.

Cafe Racer Club
Austrália
3 months usando a aplicação
Questão respondida por Omnisend 22 de junho de 2022

Hello there, and thank you for taking the time to provide feedback!

We're sorry about your experience with our customer support team. We do our best to resolve issues in a timely manner, and we do take customer service very seriously. Your feedback is taken into consideration, it has been communicated to our team.

Our support representative has already reached out to you with more details.

Have a fantastic day!

13 de agosto de 2018

Great app. Well developed, it seems like it is going to help my store.

Trending Top Tech
Estados Unidos
3 days usando a aplicação
12 de agosto de 2018

Just changed from MailChimp to Omnisend .For now, I really love it !
The plate form is super easy to understand & use .This is a amazing !I don't like complex app that take a long time to get used to it.You will know step by step what has to be done. the support is super fast and helpful.will continue to use Omnisend .

Sassytopic
Canadá
3 days usando a aplicação
28 de janeiro de 2017

clean,smooth and simple to use.much appreciated

Placeforlace
Portugal
3 days usando a aplicação
7 de abril de 2018

Could have been better...............

Okyf
Índia
3 months usando a aplicação
25 de novembro de 2016

Soundest is a great app that supports the basic email drip campaigns every ecommerce store needs. I would recommend it for small business owners who want an affordable email marketing solution. The drip campaigns are easy to set up, although the reason my rating is only 4 stars is because soundest lacks the option to customize in some areas (e.g. I want to change the times abandoned cart emails are sent, which cannot be done). Everything else is great. Easy to use, fair pricing, great support.

Myonahole
Japão
3 months usando a aplicação
27 de outubro de 2020

The app is OK quite difficult to use in the beginning if you don't no what your doing eventually get the hang of it but what I found incredibly disappointing was the service!!! I accidentally signed up to sms and wasn't aware it was a monthly thing I don't even use sms I literally needed it for one sms!!! I only use this service for emailing customers Long story short I was charged nearly $60 for one month just for the usual bill and sms when I contacted almost instantly explaining I'd made a mistake and wasn't even aware that it was a subscription I was basically told too bad we don't do refunds and they were more than happy for me to cancel my account and that was the answer for me so I'm currently looking for another company to work with because considering it's a first time mistake it's pretty disappointing. So make sure you don't make any mistakes with payments because you won't see that money again!

Indioak Lash Supplies
Austrália
3 months usando a aplicação
Questão respondida por Omnisend 29 de outubro de 2020

Sorry to hear your experience was disappointing.
Please note, your regular subscription was never canceled. Since you tried our SMS service, additionally to the regular subscription, you had an SMS subscription live. So we stopped SMS charges to make sure you continue with email services only. More, we added the remaining SMS credits as credit towards your regular subscription.
Please reach back to Xenia if this solution does not work best for you.