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So far so good. Appreciate the organization of everything, it helps to alleviate the chaos of running an email campaign.
So I installed this app after having some positive feedback from another merchant. However it said free to install, but no where did it say monthly plan until after I installed and clicked further. Disappointed really, I'm happy to pay as long as Omnisend is upfront about it.
Trying this app out as an alternative to Mailchimp. I like the ease of design with templates. I do wish that GIFs were included in the photo gallery. Other than that, I am sold.
Thank you for your review, glad you like Omnisend! Good news, you can actually add GIFs using the Insert Image function in campaigns and automation. Have more feedback for us? We love customer feedback, please feel free to share it using the feature feedback form on our What's Next page https://www.omnisend.com/whats-next/'
Customer Success Team
Nicolas is a wonderful Rep and truly knows how to handle the customer's affairs. Amazing Work!!!!!!!
Andivia Beauty
I was excited to start with this app. I saw all the great reviews. So far, I have been unimpressed. It is not dummy-proof. I didn't know where to start to get setup. I fumble around for hours. Customer Service pointed me to over one hundred articles. All I need is one good article. Thank you. Finally, I made some progress in learning the app. I was making my first email campaign when I found out that Customer Service had no clue regarding the logo and picture dimensions of the templates. I thought. You must be kidding me. I would have to sit and figure out on PhotoShop what the sizes should be for the apps template. Should I make the sizes for the logo 150x150px, 1600x745px, 550x300px and so on. What app doesn't know its sizes for examples given so that you could just plug in your pics at the recommended sizes for templates. I must rate this app a 1 star so far
Hi,
Sincerely sorry you are feeling this way... Starter guides is definitely an area where we can improve, so we are already working on those! Thank you so much for your honest feedback, we will make sure it reaches the relevant product and support teams.
Customer Succes Team
Easy to use, fancy template is ready, and mail design blocks are firm to design emails. Quick response by user support. I love this product.
Olesia has been fantastic, can't do enough to help and very polite. That said I think the support process could be sped up drastically if they could share your screen and talk you though the steps instead.
really easy to use, i run my website for 2 month before i know Soundest and i was not in the map of the business, now the business is started on my website DXFforCNC.com
Works fine until they randomly suspend your account without letting you know that it was suspended or why. There is a contact support button in two locations that doesn't work. Hours and hours of work just down the drain.
I'm moving from Mailchimp to Omnisend... So far: Awesome! It was very easy to integrate, Email templates are easy to customize. I'm loving it.