Avaliações (6 019)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
30 de agosto de 2024

Baarath and Johnny on the support team were able to help me set up what could be a very nightmareish backend domain configuration in e-mail marketing in a very smooth and quick process to my surprise. As a designer I didn't think this would be easy but so far I'm happy with the results.

Volos
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Omnisend 2 de setembro de 2024

Hello there,

Thank you for your review! We're delighted to hear that Baarath and Johnny from our support team made the setup of your backend domain configuration smooth and straightforward. It's great that your experience as a designer has been positive and that the results have met your expectations.

We're here to help make even the most complex tasks manageable, so if you have any more questions or need further assistance, don't hesitate to reach out. We're happy to support your continued success with Omnisend!

9 de setembro de 2024

Appreciate Dilara's good service. Will definitely keep using you guys plug-in.

openroad4wd.com
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Omnisend 16 de setembro de 2024

Customer support might not be our middle name, but it’s definitely our specialty! 😄
Thanks for the kind words about Dilara’s service. We’re glad you’re happy with our plug-in and look forward to assisting you again!

16 de outubro de 2024

Great!
App is awesome, customer service is 5/5.
The free plan lets you do quite a lot, I will not hesitate to upgrade when I reach the email limit.

KanjiSoul
Estados Unidos
15 dias usando a aplicação
Questão respondida por Omnisend 18 de outubro de 2024

Thanks so much for the great review! 😊 We’re thrilled to hear that you’re loving the app and that our customer service has been 5/5 for you. It’s awesome to know the free plan is serving you well, and we’re excited for you to upgrade when the time comes! If you ever need anything in the meantime, we’re just a message away.

9 de setembro de 2024

The Omnisend team is easy to contact if I need help. Sila has been a great help with some recent questions while trying to set up a landing page!

Come By Noon
Estados Unidos
Quase 3 anos usando a aplicação
Questão respondida por Omnisend 16 de setembro de 2024

Thanks a ton for the awesome review! We're so glad Sila could save the day with your landing page setup. If you ever find yourself in need of more help, we’re always here. Remember, we're just a click away, like a superhero squad, but with fewer capes and more coffee! :)

17 de dezembro de 2024

I have been very impressed with the service received by the Omnisend team. They are knowledgeable and quick to sort out any problem. I am not very technical and found them really supportive and helpful. I trusted they would be able to help me and they did. Thanks to Johnny but there were others that were equally great!

Coralys Swimwear
Reino Unido
2 dias usando a aplicação
Questão respondida por Omnisend 19 de dezembro de 2024

Not very technical? No problem! That’s why we’ve got Johnny and the rest of the team ready to help (and make the tech stuff less scary). Thanks for the lovely feedback, we’re always here for you!

30 de setembro de 2024

Very happy with their customer service and prompt replies. They quickly solved my issue.

La Muci Design
Eslovénia
Quase 2 anos usando a aplicação
Questão respondida por Omnisend 2 de outubro de 2024

You’re making us blush! 😄 We’re thrilled to hear our customer service and quick replies hit the mark. If you ever need anything else, we’re always here to help!

18 de setembro de 2024

Simple and clean interface, easy to use. Most important, the 24/7 customer service is super good.

Cobetter
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Omnisend 20 de setembro de 2024

Thanks a ton for the awesome feedback! We're so glad you're enjoying the clean interface and loving our 24/7 customer service - we are always ready to save the day! 😄 Your kind words keep us going!

9 de dezembro de 2024

I had issues with SPF verification and Sanya was very helpful. The problem was resolved in very little time without keeping me waiting. Thank you for the recommendations too.

B Orientis
Estados Unidos
7 dias usando a aplicação
Questão respondida por Omnisend 11 de dezembro de 2024

Thanks for the lovely feedback! 🌟 Sanya’s quick fixes and helpful tips strike again! We’re thrilled the SPF issue was resolved in no time—happy sending!

17 de setembro de 2024

I wanted to give a special thanks to Mariia, she helped me so much to solve my problems with the DNS of my email domain, and made me feel supported in every step of the process. It's so rare to find someone that dedicated and capable. As for Omnisend, it has been my choice for a long time now, simple and streamlined, suitable especially for not too pretentious users like me.

Artiori
Itália
2 meses usando a aplicação
Questão respondida por Omnisend 18 de setembro de 2024

Thank you so much for the lovely review! I'm sending this straight to Mariia so she can print it and frame it — it’s that good! We're thrilled to be your choice, and if you ever need anything else, don’t hesitate to reach out!

11 de agosto de 2024

I was with omnisfied when I first started my business about 4 years ago. I left because the price got a little too high for my business. However I never forgot about omnisend so I came back and I'm glad to be back. The price is better & They have this new feature that allows you to delete invalid, spam, & voided emails that I love that's the main reason I left my last email marketing provider. So far everything is good.

Dripping N Diamonds
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Omnisend 15 de agosto de 2024

Hello there,

Thank you for sharing your experience! We're delighted to have you back with Omnisend. It's great to hear that you're enjoying the new features and finding the pricing more suitable for your business now.

If you ever need assistance, our support team is here to help!