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Transferred all MailChimp users over, and I wish I would have done this months ago. This service is so simple and easy to use. Thank you!
We used this App to launch an email marketing campaign, The App was easy to navigate and yielded amazing results!
The customer support team with Omnisend does a really great job of assisting and troubleshooting through chat. I was recently experiencing some trouble with implementing a scratch card and adding a link for the customer preference center, and Daryna was able to send me video links and screenshots to effectively navigate me to success.
Hello and thank you for your feedback!
We take great pride in offering good customer service, and we're thrilled to hear you've experienced it!
If you have any additional questions in the future, you know where to find us ;)
Have a fantastic day!
Karine was awesome! She got straight to the solution I needed. Most of the time support agents try to have some small talk but I just want to get to my solution!
I've installed Omnisend in my store to migrate from Mailchimp, and I'm really liking it so far!
It is very easy to use, has a lot of useful automations that I have already set up, allows subscribers segmentation, and has beautiful templates for newsletters and pop-ups.
I followed the tutorial to import my contacts from Mailchimp and did everything easily by myself.
Another very important feature for me is that I can change the language on each automation, popup, email or newsletter, so that I can easily have it in English or in Portuguese (from Portugal) when I want to send it to specific list segments.
Overall I'm very happy with how it works, and with everything that I can do with this app!
Easy to use once you get the hang of things. Love the idea of linking to Google and Facebook. Mass Marketing made easy !
I sent a message and Luiz was amazing. Answered all my questions within minutes! Great job and great customer service.
Lisa
Maria did a great job in supporting questions related to my campaign. I have had many positive experiences with Chat support.
Very happy with Omnisend as our Email Marketing Hub (and soon to expand to SMS): excellent functionality, constantly in development, responsive and excellent tech support.
I've had Omnisend installed for many years and its great. The pricing structure works for me and has grown as I have grown. The automation has added to my revenue and the email builder/template structure allows me to make both nicely designed emails but also smart ones. The tech support is top notch - recently Kristina and Tiana both helped field me basic questions :) I'd recommend giving it a go.