Avaliações (2 861)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
12 de janeiro de 2019

They have very low open rate!! I DON'T RECOMMEND ANYONE!! MY EMAIL IS GOING SPAM!!! THEY DIDNT SOLVE MY PROBLEM!!

Vintagepillowsstore
Turquia
Mais de 1 ano usando a aplicação
25 de abril de 2024

Very Very Expensive........

Composta Australia PL Abn90633576575
Austrália
Mais de 1 ano usando a aplicação
Questão respondida por Omnisend 29 de abril de 2024

Hello there,

Thank you for sharing your feedback with us. We understand your concern regarding pricing and apologize for any inconvenience caused.

At Omnisend, we strive to ...

25 de novembro de 2020

All the emails I try to send with Omnisend are not ending up in my inbox, but in spam or between the promotions. It feels like a waste to send emails this way

VNMshop
Países Baixos
Mais de 1 ano usando a aplicação
Questão respondida por Omnisend 26 de novembro de 2020

Sorry to hear you ran into this issue. Deliverability is a complex topic, and it highly depends on your sending practice, email content, and the contact list. First, you ...

27 de junho de 2021

I have used this app for over a year, paid on time, had no problems using it. But when I mistakenly switched to pricing plan PRO and paid for it, there was no refund or even an explanation. After such disappointment in working with this company, I canceled my subscription. Do not recommend this company !!!

Scandinavian Goods
Finlândia
Mais de 1 ano usando a aplicação
Questão respondida por Omnisend 12 de julho de 2021

Hi, thanks for taking the time to leave us a review but also sorry to hear about your recent experience. Our Support team have been trying to make contact with you to resolve ...

26 de setembro de 2019

STORE OWNERS MUST READ:
1- First off, I have no clue how they got all these positive reviews since the app is extremely frustrating to use.
2- Forget about drag and drop, is non existent in this app and you have to manually upload each image which is time consuming and tedious.
3- HORRIBLE customer service. They misinformed me because they have no clue of what they're talking about (I guess the ...

MY SEXY STYLES
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Omnisend 1 de outubro de 2019

Hi,

Let us apologize for the overall experience you had with Omnisend.

We have an extensive Knowledge Base to help our customers navigate through the product and set up their ...

Editado a 14 de abril de 2020

Terrible Customer Service, Delivery rates are below 2%, a huge drop since we moved from Mailchimp, but Omnisend are still happy to take US$500 per month for just storing our emails.

A lot of emails from Omnisend are auto marked as Spam by google, even emails we were receiving to our own email were regularly marked as Spam, definitely not an advert you want attached to your emails.

Omnisend let us ...

Hellodrinks
Austrália
Aproximadamente 1 ano usando a aplicação
Questão respondida por Omnisend 27 de março de 2019

We were just thrilled by your review, thank you so much for taking the time to share it. Our teams are working on new features every day, we already offer the unique ...

16 de outubro de 2023

Scammers. Their support agent are kidding with people.

Pole
Alemanha
12 meses usando a aplicação
Questão respondida por Omnisend 20 de outubro de 2023

Hello there, and thank you for taking the time to submit your feedback about Omnisend!

We're sorry to hear about your negative experience with Omnisend. We deeply value your ...

22 de agosto de 2018

The last 3 months my cost has gone from $63 to $160 and now $266.
The last month, they upgraded me to PRO without me asking anything so that I would pay $266 instead of $105.
I never had the need for a PRO plan !

These are absolutely dishonest methods. They took advantage of me thinking I would not pay attention and stole my money.

I asked for . a refund and they basically refused !

Legend Archery
Estados Unidos
11 meses usando a aplicação
Editado a 1 de novembro de 2019

I thought this was a great app, I spent so much time creating my campaigns only to have the price raised every month. Don’t use this app or waste your time it’s a rip off and they increase the price each month. When I first signed up I agreed to $29 a month then the following month they raise the price to $40 without my knowledge after that they raised it to $60. I didn’t add any more emails or ...

Empress Organics
Estados Unidos
11 meses usando a aplicação
28 de abril de 2023

I recently had a terrible experience with this service. To make matters worse, they don't even have a phone number to call for help! When I tried to get assistance through their online chat, the operator was unhelpful and didn't seem to care about my concerns. I am extremely disappointed with this service and would not recommend it to anyone.

1stbid
Estados Unidos
9 meses usando a aplicação
Questão respondida por Omnisend 1 de maio de 2023

Hello there, and thanks for taking the time to share your feedback!

We’re sorry to hear about your negative experience with our service. We understand that it can be ...