Avaliações (5 996)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
17 de agosto de 2021

More and more expensive, not worth it,$16,then $19,then $30, now$54/month
More and more expensive, not worth it
More and more expensive, not worth it

KK FIVE FINGERS
Hong Kong, RAE da China
Quase 2 anos usando a aplicação
Questão respondida por Omnisend 7 de setembro de 2021

Hi, thank you for taking the time to leave us a review. We hope our Support Team was able to help you with your current pricing package and find a resolution.

22 de novembro de 2017

Buyer beware!!! Product is good but pricey AND you can only cancel your subscription via their live chat which they rarely support or have anyone on. I've tried to cancel our subscription several times over their live chat (as they require it that way) but they've never responded. Now we have to refute the charges with my credit card company.

Salt Marketplace
Estados Unidos
Quase 2 anos usando a aplicação
Editado a 19 de dezembro de 2016

I love the product, and they could have made more money from me if i stayed. But their customer service suck and just getting a refund for services for services i won't use is a nightmare. They said they cannot give a refund because my payment was already processed. When i complained and told them easy to issue a refund (i am also business owner) , and i can easily do a refund by a click of a ...

Madlydeeplyco
Estados Unidos
Quase 2 anos usando a aplicação
Editado a 29 de setembro de 2024

Après avoir utilisé ce plug-in, le prix du forfait augmentera secrètement sans aucun préavis, de 20 dollars américains au prix le plus élevé de 88 dollars américains. Après avoir posé des questions, aucun frais ne sera remboursé. . C'est complètement déraisonnable, c'est une entreprise frauduleuse ! ! !

fr.xega
China
Mais de 1 ano usando a aplicação
Questão respondida por Omnisend 27 de maio de 2024

Hello there,

Thank you for sharing your feedback. We apologize for the inconvenience you've experienced, particularly with the payment process and customer service ...

12 de janeiro de 2019

They have very low open rate!! I DON'T RECOMMEND ANYONE!! MY EMAIL IS GOING SPAM!!! THEY DIDNT SOLVE MY PROBLEM!!

Vintagepillowsstore
Turquia
Quase 2 anos usando a aplicação
Editado a 11 de dezembro de 2024

They charged us without our approval and refused to refund us. when we asked for refund they refused to process it Big scam

Support team only promote the scam strategy of these thieve !!!

Maroc Incontinence
Marrocos
Mais de 1 ano usando a aplicação
Questão respondida por Omnisend 18 de fevereiro de 2022

Hello and thank you for your feedback!

Transparency and customer experience are two of the most important things to us at Omnisend. Our customer service representative has ...

25 de abril de 2024

Very Very Expensive........

Composta Australia PL Abn90633576575
Austrália
Mais de 1 ano usando a aplicação
Questão respondida por Omnisend 29 de abril de 2024

Hello there,

Thank you for sharing your feedback with us. We understand your concern regarding pricing and apologize for any inconvenience caused.

At Omnisend, we strive to ...

Editado a 18 de outubro de 2016

BUYER BEWARE:

I UPDATED THIS TO THE PREMIUM PLAN AND FOUND IT DID NOTHING FOR ME. TODAY I WAS CHARGED AGAIN AS I HAVE BEEN BUSY MAKING AND FILLING ORDERS AND DID NOT GET TO REQUEST THE CHANGE IN TIME. I EMAILED RIGHT AFTER GETTING A NOTIFICATION THAT THEY CHARGED ME AND THEY TOLD ME THEY WOULD ADJUST THE ACCOUNT TO REFLECT THE CHANGE FOR NEXT MONTH INSTEAD OF REFUNDING ME FOR THE MONIES THEY ...

Designs By Dees Hands 2
Estados Unidos
Mais de 1 ano usando a aplicação
29 de janeiro de 2020

The customer service provided by Omnisend is terrible. I can't recommend this expensive app to anyone. It's not that feature rich and when it started randomly generating discount codes, Valerie at Omnisend couldn't have been any less interested in providing support, instead insisting that I must have the discount code block enabled in a campaign (it wasn't) and not spending any time to understand ...

BriefsGuy.com
Reino Unido
Mais de 1 ano usando a aplicação
20 de novembro de 2017

Its not free. I paid $150.00 and was not able to send my newsletter as they requested I clean up my email list of which all emails were from subscribers from my website.

Uniquehijabs
Estados Unidos
Mais de 1 ano usando a aplicação