Avaliações (5 991)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
17 de fevereiro de 2025

Waaaay better and easier to use than Klaviyo, I love it and support is very swift and helpful.

INJ
Canadá
7 dias usando a aplicação
Questão respondida por Omnisend 19 de fevereiro de 2025

Waaaay better? Now that’s what we love to hear! Ease of use and swift support are what we aim for, so knowing we hit the mark makes our day. Let’s keep making great things happen together!

24 de janeiro de 2025

Great experience and customer support

CapeSoul
Reino Unido
3 meses usando a aplicação
Questão respondida por Omnisend 27 de janeiro de 2025

We love hearing that! 😊 Thanks for the kind words! We’re thrilled you had a great experience — here’s to many more!

9 de janeiro de 2025

I had the pleasure of working with Saleh to set up my account, and I couldn't be more impressed with his assistance! He was incredibly patient with me throughout the entire process, taking the time to explain every step in detail and ensure I understood everything. truly appreciate his support and highly recommend him to anyone who needs help

Warda By Fatine
Estados Unidos
Aproximadamente 12 horas usando a aplicação
Questão respondida por Omnisend 10 de janeiro de 2025

Who needs a setup manual when you’ve got Saleh? 😎 We’re so glad he took the time to make the whole process smooth and stress-free for you. Your recommendation means the world to us — thank you!

2 de outubro de 2024

Mariia was incredibly helpful today! She provided a speedy response and walked me through everything I needed to set up my automation and create a segment. Her guidance was clear, thorough, and made the process so much easier. I really appreciate her attention to detail and support. Thank you

Kiyo Beauty
Reino Unido
Aproximadamente 5 anos usando a aplicação
Questão respondida por Omnisend 4 de outubro de 2024

Thanks so much for this awesome review! 😊 We’re thrilled Mariia could guide you through everything so clearly and thoroughly. Her attention to detail is definitely one of her superpowers! If you ever need help again, you know where to find us! 🙌

3 de dezembro de 2024

Easy to set up and use

Origenere
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Omnisend 5 de dezembro de 2024

Thank you for the great feedback! We’re thrilled to hear you found Omnisend easy to set up and use—making your life simpler with email & SMS marketing that’s so good, it’s boring 🥱 is exactly what we aim for!

24 de fevereiro de 2025

Fast and awesome help from Didem

Konings
Suécia
12 dias usando a aplicação
Questão respondida por Omnisend 26 de fevereiro de 2025

Didem delivering fast and awesome support — just what we love to hear! 🚀 We’ll make sure she sees this shoutout. Thanks for the kind words!

2 de novembro de 2024

Moved to this from shopify email. Its amazing platform with its own features and mess. However, its customer support is amazing man! They're always ready to help you out. Recently, I had an issue with the domain related things and this agent Maria helped me out in a few minutes. She was outstanding, smart, and knowledgeable. I'm looking forward to this platform.

Cloud Mattress Co
Estados Unidos
14 dias usando a aplicação
Questão respondida por Omnisend 4 de novembro de 2024

Welcome to the Omnisend where support is always ready to save the day! Maria will be thrilled to hear your praise, she’s definitely our DNS expert! Thanks for the awesome review, and we’re looking forward to many more successful campaigns with you!

2 de outubro de 2024

We switched from another platform and immediately saw the difference in ease of use and results. The user interface is incredibly intuitive, making it easy to design and schedule campaigns. No hidden costs for basic functionality (like other apps).
The support team has been very responsive, providing helpful guidance whenever we’ve had questions. Overall, Omnisend has been great. We’ve recently switched to the first paid tier and we are happy with the offering although ideally it could include more contacts.
Highly recommend it to any e-commerce business looking to streamline their email marketing!

Salvajes
Uruguai
Aproximadamente 1 ano usando a aplicação
Questão respondida por Omnisend 4 de outubro de 2024

Thank you for the fantastic review! 🌟 Our interface might be smooth, but it’s nothing compared to how smooth your review is! You’ve truly made our day! If you have any more feedback or questions, just give us a shout. Happy marketing!

8 de dezembro de 2024

This App so easy to setup I recommend it to you as a shopify store owner

LouisDee
Estados Unidos
9 dias usando a aplicação
Questão respondida por Omnisend 10 de dezembro de 2024

Thanks so much for the shoutout! 🌟 We love hearing how easy setup was—Shopify store owners, take note! Here’s to smooth sailing and great results ahead.

Editado a 21 de dezembro de 2024

As someone who has never run a product-based business or ecommerce before, the past five months have been a massive learning curve for me, and the number of things I don't know seems to grow daily. I am so appreciative of Omnisend as a result, because of the free plan (so that you're not bleeding money when you're still getting set up and started), the integrated reviews app (which connects to the email flows, and yet again saves me from bleeding money when I'm not marketing or making sales yet), and the kind customer support. I've had several questions while I've been setting up flows, forms, and reviews, and the team have been patient, polite, and responsive. They even emailed when I didn't reply to the chat to check whether I still needed help. I've especially appreciated their patience with what would probably be considered stupid questions. I'm still new to Omnisend, but I've had a very positive experience so far.

Updating as it's five months now, and I had a problem with my DMARC and DKIM that wasted two days and had me in tears. Within five minutes of reaching out to the support team, the excellent Mathias had diagnosed and solved the problem, and I so appreciate the prompt support and kindness of the team in every interaction.

Honey Stone Books
Austrália
3 meses usando a aplicação