Omniva shipping

Simply not working

Dear Omniva IT Department,

Please change the developer for the Shopify Omniva plugin.

During high traffic periods on the Shopify e-store, the plugin fails to generate addresses and shows an error to customers.
Entering the same address multiple times (5-6) results in errors.
Today, the app displayed the message: "We're sorry, but something went wrong. If you are the application owner, check the logs for more information."
These issues are severely impacting Valensnutri.com's business, leading to frustrated customers and lost sales. Immediate action is required to resolve these problems.

Thank you for your attention to these issues.

Very bad, we were forced to update to this version of the application, and it is just straight up not working. Not talking about design and UX choices, those are horrible in their own league (After label generation you need to select "generated" to print label for the order, instead of label being opened after generation...) We are not even able to download generated labels, you press the button, and that's it, you can see in "Network" tab that some stuff is being fetched from their API, but that's it, no action ... Fix and iron out the application before forcing people to migrate ....