CedCommerce OnBuy Integration

I had a problem integrating Shopify products with OnBuy but support patiently helped me out with listing. Waiting to see how it goes with the trial.

Provided great support and help to me in uploading the products. very prompt. Would highly recommend them

Absolutely dreadful. They cannot match the right products with the shopify site to the onbuy site. You end up spending much time trying to communicate with them to sort it out. I am going to leave them very soon if they do not resolve the matter. I have another feed company ready and waiting in the pipeline!

Super easy and quick integration from Shopify to OnBuy. The CedCommerce support team are very helpful and a delight to interact with. Highly recommended, great service.

This app is a little complicated on initial installation. However the customer service team are extremely helpful and on hand to assist with any issues that arise. Once I had submitted a few products to onbuy it became a lot easier to use thanks to the help of the customer service team.

Great integration with onbuy :-) excellent support team , they will help you get everything setup correctly. Keep up the great work guys

So far so good, seems easy enough to use. Wish there was some more information in the Help section, however, the Customer Service is fast and helpful so anything I wasn't sure about was resolved.

16/10/2020
Cedcommerce have replied to my negative review , their reply is total rubbish and not true, the app does not work. Their experts have only managed to list an additional 100 products in over 2 months, their customer support is not 24/7 at all and they just disappear for weeks without a reply even though they promise to fix it , lots of false promises and lies from this company sadly, as customers we deserve better !!!! 02/09/2020 Still not working, Im actually getting tired of asking them to fix it, they told me they have 500 happy customers which i really doubt. It simply is not working. Onbuy have now told me to upload via CSV and not to use the app anymore
Cedcommerce keep telling me if i sign up for the plan they will make it work Awful app , awful customer support, 27/08/2020
We have just noticed that the few products that actually did upload were sent as refurbished and not new, this seems to be another bug that needs fixing Even though the app doesnt work I have been told that i must now pay.
I think this app is getting closer and closer to the bin !! unless they very quickly sort it out. 26/08/2020 We have managed to load just a few items to onbuy, we have many many items processing, which have been processing for days now and they do not load, have been waiting all day for a response from Cedcommerce. So at the moment the app is still not working as it should. Its been 2 1/2 weeks of solid work from us which really should not be necessary 25/08/2020
It has been a hard slog to get this app working as there were a lot of bugs but today I can confirm that the order processing side of the app is working, the only issue is that you must enter a tracking number or it doesn't ship on the onbuy side. 18/08/2020
it Simply does not work . I have tried to get some resolution with Cedcommerce but the answer is always tomorrow !!! When i see it working i will change this feedback

Required phone support for transfer. Staff were very helpful in transfering listings to OnBuy store.

The app description is misleading!
Onbuy support the unlimited Skus. but the app only support 10SKUs, not the product quantity. if you category is like clothing, shoes with bulk variants, this app may only support only 200-300 listings.