1CP: Email Popups & Spin Wheel
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리뷰 (220)
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SCAM APP! Basic features like blocking duplicate email and phone submissions DOESN'T WORK. Cost my startup MONEY from customers submitting duplicate submissions, then the app charged on top of it. The developer had NO CLUE how to fix his own app, claimed the feature I wanted, that already existed in his app was an ENTERPRISE level feature, then refunded me, uninstalled the app and blocked me. REPORTING THIS APP FOR FRAUD.
P.S. His reply is claiming "advanced, enterprise-grade fraud prevention and custom checkout blocking rules" just to handle basic blocking of duplicate email or phone number submissions? LMAO? This guy needs to fix his app!
He then refunded and removed the app, without my permission, which caused me to LOSE all MY WORK and COLLECTED CUSTOMER DATA!
Hi Nick,
We need to correct two false statements in your review for the sake of transparency.
1) 'Scam' Claim: As you admitted in your own text, we issued you a full refund immediately when it became clear our app wasn't a fit. We do not keep money from unhappy customers.
2) 'Lost Data' Claim: This is factually incorrect. Our app syncs all signups to your Shopify Admin > Customers page in real-time. You have full possession of every email collected; we did not and cannot delete them from your shop.
Regarding the feature dispute: You requested enterprise-level device fingerprinting (to block users who bypass standard IP checks) on our basic $4.99 plan. Because we could not support that specific custom requirement, we processed your refund and parted ways.
We wish you the best with your store.
Facturation abusive sur une période où je n'ai pas utilisée l'appli.
Malgré mes demandes insistantes de remboursement, je n'ai pas obtenu gain de cause. Alors très déçue !
We're sorry to hear that you were disappointed with your experience. We’d like to clarify that billing for all apps is handled directly by Shopify, and we do not control when or how charges are processed. At the time of your refund request, we had not yet received the funds, which made it difficult to process a return immediately.
Despite this, our team worked to resolve the issue as best we could, and we responded to all your messages promptly and respectfully.
We remain committed to helping all merchants and encourage open, honest dialogue. If you have any outstanding concerns, please feel free to contact our support team directly so we can assist further.
Activecampaign integration not working. Not a good app. I just used it for few minutes and that's it.
Thank you for the feedback, however, we see that you haven't completed your ActiveCampaing integration setup. We understand your frustration; this integration is the most complicated that we have and could take you a couple of minutes to setup.
We'll be reaching out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!
Todo me sale en inglés y no me permite trabajar con ella en español. No se inglés, ¿Es esto posible?
Turulata, thank you for your question. As of right now, we don't offer a Spanish version of the UI. But you can fully replace the popup texts, which your customers see, using any language. We apologize for the inconvenience.
Eugene
UPDATE 9/2/2021:
I see that you are still using our app. I would like to chime in and see if you have any questions or need help? As always, please contact us anytime. We are always happy to help.
