Social Login by DevCloud , Počet recenzí: 326
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how to cancel the subscription service ?
i do cancel the service but why still have this recurring charge on my shopify account ?
We are really sorry about this issue. The subscription is cancelled automatically by Shopify just uninstalling the app from the Apps section in your dashboard. Let us know if you still have problems on this.
Not a good app. It does not work for me. When an existing customer tries to log in, it's okay but when a new customer tries to log in it repeatedly sent the customer back to the login page with an error that entered password or email is invalid.
Hello!
Sorry about this. If you reinstall the app we can take a look at the issue on your store.
We already sent you an email.
Thanks!
The app is misbehaving on the website.
Multiple login buttons are being shown to connect to same social media platform.
Hello!
Sorry about this. We've worked a lot since the last time you've installed the app. You shouldn't get these issues now.
Thanks!
I used this app for about 6 months than randomly a popup appear on my website saying "NOT SECURE" DANGER. I have no idea how long this popup was up but it likely cost me thousands. I uninstalled the app and this did not remove the popup. I than found the code calling the popup and removed it. I now have a error appearing on my live website sating " Liquid error: Could not find asset snippets/social-login.liquid " and reached out to support to get it removed but no response have been received. I do not recommend this app to anyone.
Hello!
We are very sorry about this. It was an issue with expired SSL certificates that was solved in just 2 hours. No insecure popup should be showing after that.
We already contacted you by email. Please let me know if you get it. We are able to compensate the problems caused.
Thanks!
1. not one-click login first customer password required 2. every time 3 to 4 login issue with the customer 3 many time email, not good support +919916448165 1 month problem please solve
Hello!
Sorry about this. We replied the emails but seems like for some reason you didn't get them.
It seems to be a problem with the store right now. The login page doesn't load for me at https://silkzone.in/account/login. As far as I see this is not caused by our app. It might be a problem with other app or with the store theme.
Please reply to sales@devcloudsoftware.com so we can work to get this fixed.
Thanks!
I already delete this app but still showing to my page.
my page is almost done but I encounter some conflicts that made problems to my page. how I can uninstall this app..
UPDATE: We've also added a button on the admin panel that will remove all remaining the code if you want to uninstall the app. Please make sure you click it before doing it.
Hello!
We are very sorry about this. Our server's cache takes around 60 seconds to update so the social login buttons are usually removed within that time delay. Also browser's cache might affect it so we recommend to test in a private/incognito tab to avoid getting out of date results.
We are sorry to see you've uninstalled the app as well. Therefore we wanted to give you a free plan so you can re-install the app and also let us know how can we improve! We've already contacted you by email.
Thanks!
One Click Social server is DOWN, the customer can not log in and purchase anything right NOW!!!!!!!!!!
Hello!
Sorry about this. We've worked a lot since the last time you've installed the app. Our app is a lot more stable now. Servers are no longer a problem :-)
Thanks!
Enable Login Popup is very expensive $40++.
Other apps are the same function at $1.99.
So, I move to other apps and reduced costs $1 a month.
Greetings,
Our sincerest apologies for the inconvenience you've encountered. To clarify, our app plans begins at $2.99.
Regarding the social login popup feature (pro plan), the accurate cost is $9.99, not $49.99 as mistakenly displayed in the app banner. It's important to note that no customer utilizing the social login feature has been charged beyond $9.99.
We'd like to extend our gratitude for your understanding by offering you an extended free trial. Let's connect via email to facilitate this process.
Thank you for your patience and consideration.
Warm regards
i already detele this app, but still show out to my website , wtf ?
very no happy with this , better dont install
UPDATE: We've also added a button on the admin panel that will remove all remaining the code if you want to uninstall the app. Please make sure you click it before doing it.
Hello!
We are very sorry about this. Our server's cache takes around 60 seconds to update so the social login buttons are usually removed within that time delay. Also browser's cache might affect it so we recommend to test in a private/incognito tab to avoid getting out of date results.
We are sorry to see you've uninstalled the app as well. Therefore we wanted to give you a free plan so you can re-install the app and also let us know how can we improve! We've already contacted you by email.
Thanks!
Simply does not work - getting error 500 on install or when viewing settings page for the app.
Hello!
Sorry about this. We've worked a lot since the last time you've installed the app. 500 errors are fixed now.
Thanks!