Arvostelut (14)
Tarkenna
-
Luokituksen mukaan
I'm warning shop owners of this plugin. It contains bugs which can have serious consequences on your business and sales. One day it resetted automatically and ALL images had the stamp "Your brand" all over the images. The store looks like a drop shipment store and the trust is gone. The sales from this day was also gone.
The support is non-exisiting and total ignorant towards the issue.
I do not recommend this plugin since it seems not to be tested and the support is very limitied when you will get this problem.
Another issue with this plugin is that there is no built in resetting of images when deleting the app from your store. So if you delete the app all images will still have watermark and that could mean many hours of extra work.
We're truly sorry to hear about the issues you've experienced with our app. Please know that your concerns are taken very seriously, and we've taken immediate steps to address them.
We've worked diligently to fix the bugs that caused the watermarking issue. Our latest update has rectified these problems, ensuring a smoother and more reliable experience.
We understand the importance of responsive support. Our team is now better equipped and trained to assist promptly and effectively.
We would be grateful for the opportunity to regain your trust. We invite you to give it another try and experience the improvements firsthand. Your business success is our priority, and we are committed to providing you with the quality service you deserve.
Thank you for your feedback, which has been instrumental in our improvements.
~ Ayush
Downloaded earlier today, didn't notice the "try it on a few products" before pulling the trigger on everything. That was before 9am. It did what it was supposed to do and covered all my product images in a very dark, very yucky looking watermark pattern. I couldn't get it to stop, nor could I change what it was doing, despite it saying "changes saved". It has been processing for nearly 12 hours now. I reached out to customer support early this morning via chat, claims they write back usually within 5 minutes, 12 hrs later, no response. I've emailed as well.
Tried uninstalling, that didn't remove the water marks. It is ghastly and I can't very well advertise my page while it is in this state. Will perhaps change my review once they fix the issue.
I want to extend my sincerest apologies for the difficulties you've encountered with our app. I understand how frustrating it is to deal with unexpected issues, especially when they impact your business. Your experience is far from the standard we aim to uphold.
Regarding the watermark issue, it seems there might have been a glitch in the processing. We are already investigating this to prevent such occurrences in the future. Your feedback has been invaluable in identifying this problem.
I assure you that we are taking steps to improve our response times. I appreciate your patience and understanding in this matter.
I'm determined to turn this experience around for you and I've sent you direct email where we can discuss a swift resolution and any assistance you might need going forward.
Thank you for bringing this to our attention, and I hope to resolve this to your satisfaction
~ Ayush
I was surprised by the app, excellent! If you are in doubt, I highly recommend it. Congratulations to the entire team that developed it, especially the service team who are super fast and attentive!
I use this app to protect my designs and it adds a nice touch to the website. I would recommend this app to other users that want to protect their identity online.
Brilliant app, easy to work with, and does exactly what it says it will do! Once I had our store built I was concerned about Watermarking the images. First I did it myself and then when I found DinoMark, I was blown away!
Working great so far! Easy to download and apply the app. A fast wifi/data connection recommended. Super easy to use. Thanks lots :)
I love this app, help my store many things, and great UI/UX. Highly recommend
Really easy to use, since I had very few products I could use it for FREE! Previously I had manually watermarked each product on Photoshop.
I found the app user friendly and very helpful, I hope this app does not let me down in the future. Thank you
solution for adding professional watermarks to your product images. Excellent features, user-friendly interface and fast response chat support.
highly recommended!