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Pauline was great. She helped me with scheduling a campaign for a later time. She let me know that this was a feature they are currently working on but she could help me in the backend. She was very kind and patient with me as a new entrepreneur
Thanks you very much to help me very fast ! I love this application, its very good in my ecommerce website !
This app is wonderful! Excellent customer service Rosy helped me with what i need it she is very nice and helpful!
The customer service is super nice & helpful!! They helped me a lot and made everything super easy.
I wish I could give this app more stars. For me customer service is always the key. Kate showed me how to set-up everything and walked me through how to make changes and even suggested what would work best to get more customers. I really love this app its really user friendly and fully customizable. Wish I could give them more stars. **********
Hello Akili,
Thank you for your heartwarming review and the 10-Stars! We are happy you found us. It's our pleasure to help you customize and optimizing the spin wheel triggers more opt-ins without annoying customers. You can always count on us so feel free to reach back out to our support team anytime.
Stay safe,
Kate
I've only been using this app for a few days but so far I'm loving it. You have a lot of customization ability and the ONE team is incredibly helpful. I accidentally clicked the help button, and without me even asking they fixed some social links I forgot to update.
This app is great so far and the support staff is exceptional. Enea and Trish answered my questions and even suggested some features I didn't turn on. The turn-around for email replies was fast. I highly recommend this app and working with their support staff is wonderful.
Had the best help from Trish! Did most of the work for me to be honest. Super helpful and easy to work with. Five stars!
This app is exactly what I was looking for, and more! The interface is easy and intuitive and the design options are more than plenty. The chat support is also extremely helpful and quick to respond. Amazing app!
First, let me say that Emily, the chat representative, was awesome! So helpful and quick with detailed responses. Would love to work with her again. I do think that there could be better options for the popup themes or a library of other images to use on the popup background. You can upload your own art, but I didn't see a library of options, which would be sweet! Overall a solid experience. Now we just wait and see if the popup works well and converts.