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Man Shopify put me on to this App called ONE that uses up sell 'email pop up' sms and many more tools in one '' IT IS AMAZING !! im telling you ' you have to try this App ' its compact but has a lot of features ' very very powerful app to grow your business ' and the customer support is great '' Abby ' is amazing at walking you though the app ' almost like you do nothing ' they handle things the way it should be handled '' i love this app ' Thanks ONE 'you are Number ONE!!!
I just launched today and so far so good this is exactly what I was looking for. Excellent customer service from Fola I appreciated the prompt responses and assistance.
Highly recommend this great app. Great customer service too. Looking into using all the other features this app has to offer.
Rosy is a phenomenal support representative that took her time with explaining things to me making sure that I understood everything to be successful. I am excited to use One in my eCommerce business!
Awesome customer support they help you with everything needed , i wish all apps on shopify had that level of customer support !
I'm very very new to shopify and this app is very highly recommended. The support staff via chat was excellent! (name called Patricia) She was very kind that she would go the extra mile to make sure I am happy and all problems that I find is all resolved. I'm very new to this app and website and I find very hard creating website or using app but she was very patiently walked me through this at my level. I highly recommend this app! Thanks a lot!
Otimo atendimento, eles respondem muito rápido, aplicativo amplo e fácil de mexer, gostei muito e recomendo para todos, eles são 10
Really great app , easily customizable and the customer service was nice and helpful......fully recommend!
Excellent features that are clear and beneficial for our site. Rissa was kind and willing to help through all of the questions I had.
After a first dissapointed about this app, we've been received proper support with valuable info about an issue and a possible conflict with, surely, GTranslate app that needs to scan the site and, in consecuence, the counting about the unique visitors received by this app is wrong (the application has many more visitors than it actually is) We're still working on it. We'll update the review to 5 stars if after a deeply revision and testing we can check that everything works fine and the unique visitors on the app are the same that te real visitors on site. Thank you.
Dear Merchant,
Sorry for the delay, our engineering team is on Christmas and New Years Holiday. We received your report December 28/29th and again today. There definitely seems to be something wrong with your analytics which our engineering team will investigate and resolve by Monday Jan 4th. Sorry for the inconvenience again. I will reach back out soon once resolved!
[Update] Seems like there was a hacker scraping part of your site that made the visitor count increase, we have created a fix to ignore those visits. Keep in mind hackers can always find a way to trick the system, so please let us know if you see the issue come up again.
We maintain a good review rating because we take every request seriously and try to resolve thoroughly. In this case it took a bit longer because we need an engineer to investigate during the holidays. Hope you can understand.
Happy Holidays,
Ann