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Amazing customer service! Samantha was super helpful in resolving my issues and posting my 1st pop-up campaign, highly recommend!
Post-purchase upsell doesn't show if you're paying with apple pay or such. This is not highlighted in their main text.
Who knows how many hidden "gems" are in this app. I'm surprised to see so many good reviews, though.
https://help.one.store/en/article/one-click-upsell-tjronx/#4-shopify-limitations-on-one-click-upsell
please don't contact me for 'offers' to change my review
Thank you for taking the time to share your feedback.
It seems there's been a misunderstanding regarding the functionality of our post-purchase app within the Shopify framework. The challenge with post-purchase offers not being visible upon checkout when using certain payment methods like Apple Pay is, in fact, a known limitation imposed by Shopify. Therefore, no app on the Shopify platform including ours can offer a work around for Apple Pay and such.
You can find more details about this limitation in Shopify's official documentation:
https://shopify.dev/docs/apps/checkout/product-offers/post-purchase#limitations-and-considerations
We genuinely value transparency and have taken steps to outline these limitations in our help desk documentation, as you've rightly pointed out. We understand that you'd prefer this information to be more prominently displayed, but due to the intricacies and number of features we offer, it becomes challenging to highlight every detail in our main text. Nevertheless, we take your feedback to heart and will consider ways to make such details more evident.
We're here to assist and clarify any doubts you might have. We appreciate your understanding and hope you find the solutions that best suit your needs.
I'm trying to transition my store to online with Shopify. I get a lot of sales in my store, but I'm having a hard time getting sales online. In my city, people know and trust me. Online they don't. Proof Factor helps me feel like people can get to know me. ProofFactor gives me the social proof to help improve sales. I think it works.
I used this app to help me get more subscribers and sales. It's easy to set up and the support is really good (shout out to Ann). I recommend it for popups and getting more emails with social proof.
The chat functionality was extremely informative, useful, and fast! I especially loved the images that were attached making it easy for me to navigate through the app. Thank you for the easy customer experience.
My store is new and small so i use the proof to show how many visitors are coming. i pay money for advertising and use this to get more out of it. plus i collect emails. good support!
I added the social proof like the aggergate user count on my site and it helps. my site is new so I think the pop ups help customers know im legit. hopefully it helps me get more sales
I wanted to add coupons to my store and this app allowed me to do it while also adding social proof. I like how I can set the pop up wheel to collect emails and also give out coupons for my store. Easy to set up and great customer service.
Very helpful and always there when you need them! I have had many questions upon installing this app and they have made sure to answer with an explanation.
I'm a small store, but Ann and her team took the time to help me get set-up the right way. I can't speak highly enough about the support. They helped me set up the Social Proof Pop Up and the Fortune wheel exit intent so that I can give out coupons while also collecting emails. Great app and free to use.