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the application is great for beginners and more advanced, the support is responsive, friendly and has been very helpful to me
Thank you so much guys!
I'm using this app and am extremely happy. Especially I'd like to give huge Thanks to the support team. Easy Fast and Great support. Highly recommended app. Thank you :)
Very nice app with lots of features and customisation options. The support is quick and very helpful. Will continue using it and I recommend it!
find the app confusing and hard to use, hard to navigate and understand where I am supposed to go next or what to do
Dear Merchant,
I am Ann, Customer Experience Manager at ONE app. Deeply sorry you had a frustrating experience navigating our app. If you reach us through our nearly 24/7 live chat or email at "support@one.store" we can help you get setup and we can even do a 1-on-1 onboarding call.
Lastly, if there's something specific you wanted to achieve with our app we can send you a video recording walk through or set it up for you.
We are always improving our user interface. Love to get more of your feedback to make improvements.
Looking forward to working with you as you launch your new Shopify store.
Cheers,
Ann
Great service, it tooks 5min to help me. Nice that installing of aps made "with human help". It's something new for me. Thank You very much!
Great app and awesome support. I downloaded for trial and loved it ever since. Highly recommend to try this app.
Als völliger Neuling wurde mir von Naomi Mega freundlich und verständlich mir die Problemlösung erklärt. Sogar mit Videoclips und screenshots hat Sie mir weitergeholfen. SUPER SERVICE
I have to say, I'm not the best with figuring things out and making them work for my business. But, the support team here is amazing, very patient, and available almost immediately when I need something. I love the interactive campaigns, SMS feature and the ease of setting up automatic emails to my subscribers. Great app all around and great support team. Would absolutely recommend to others.
Such quick customer service. Had a few issues (mostly my fault) and they fixed straight away. Would 100% recommend.
I cannot recommend this app more. The customer service from this team is amazing and they go above and beyond to help. The app itself is really good. Comprehensive and very customisable. Exactly what we needed for a pop up subscription and promo capture.