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The function of this app is very powerful, there are different types of pop-up windows to choose from, and there are a lot of beautiful pop-up window themes, and the operation is also very simple. It is commendable that the service attitude of the customer service staff is very good. If you have any questions, you can consult at any time, and the reply is very timely. The only regret is that the rotation of the lucky wheel pop-up window takes too long, and customers may not have the patience to wait any longer. Hope to improve in the future.
The customer service is really what makes this app superior. They are very responsive and extremely helpful - especially Jane and Naomi! I think there are definitely a few things that need improvements, I don't love the design templates they have and it's a little difficult to figure out how to customize at times. I'm hoping they ensure their customer service stays the same and look forward to being with them as they grow based on customer feedback.
This is an amazing app and the support is fantastic and can't speak highly enough of the guys and the product!!!
They are very helpful & really know their stuff! Also respond very quickly which is AWESOME!! Thank you
I saw this app in the app store. At first, I was skeptical after working with it. It's even better than I thought. And it's free
EXCELLENT customer service, an excellent competitor to big names out there and PERFECT email builder. This is the only option for small businesses out there if you want to scale growth. They offer so much support and such exciting apps. Highly recommend.
I will say I really do like the pop up wheel. I haven't had any customers use the discount yet, however it is generating newsletter subscribers which will likely result in sales in the future.
Just love this app, had a great time with Sofia today, she was so easy to chat with and very helpful and supportive, thank you so much Sofia. You're amazing. I'll give u a 5 star
Best customer service ever!!!! We were having problems with the pop-up not displaying. Kate resolved the problem quickly and made other recommendations. Also, she was so patient with us and did not rush us through making the changes.
Powerful social proof app especially that is free! Truly makes my site have that feeling of excitement while building confidence in my visitors to purchase. This app even offers a gamified email popup, all the essentials you need to increase conversions! Most importantly, Proof Factor's customer support is top notch, patient, very professional and prompt.