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Amazing app, the support was helpful and really helped me to addapt the pop up according to our individual requests.
Unfreindly interface. Once intalled all you get is an intrusive webpage that keeps pushing you to subscribe to a paid subscription. Feels like a scam.
Thank you for sharing your feedback and I would like to address your concerns regarding the subscription prompt.
The Shopify App listing does mention that our free plan is only available for partner stores and developer stores, hence, your store type is ineligible for free plan. However, we do offer a 10 days free trial and if you cancel the subscription before the trial ends, you won’t get charged.
It seems we may have missed the opportunity to assist you, as we didn’t see any record of you reaching out for support. We’re confident we could have addressed your concerns and guided you through the platform as we understand it might be overwhelming getting used to a new software.
If you change your mind, please do not hesitate to contact us at support@one.store or +1 4154888859 and we will be more than happy to assist you with the app setup.
Best,
ONE Team
After downloading the app, I found that the price was completely different.
The moment you install the app they require phone verification and send you to another saying your store is not qualified for the free plan. If it's not free, they should make it clear.
Thank you for sharing your feedback and I would like to address your concerns regarding the Free plan.
The Shopify App listing clearly mentions that our free plan is only available for partner stores and developer stores, hence, your store type is ineligible for free plan. However, we do offer a 10 days free trial and if you cancel the subscription before the trial ends, you won’t get charged.
For the phone verification, it’s simply a common 2-factor authentication step to secure your account. However, we understand that it might cause our users to feel uncomfortable sharing their phone number. I’m pleased to inform you that the phone verification step was removed to make our onboarding smoother.
By the way, it seems we may have missed the opportunity to assist you, as we didn’t see any record of you reaching out for support. We’re confident we could have addressed your concerns and guided you through the platform. If you change your mind, please do not hesitate to contact us at support@one.store or +1 4154888859 and we will be more than happy to assist you with the app setup.
Best,
ONE Team
The customer service is really awesome and has helped me modify templates to suit my sites needs. I'm really happy!!
I have just installed this app to capture email addresses with pop ups and it was really easy. I also found features I didn't know I needed. Chat support was amazing and help with the set up.
I love this app , since connecting it to my store I have really seen a boost in sales. Not to mention that customer support , the team is always so helpful and patient. Thanks a bunch !
Super helpful service, got exactly what I envisioned in no time at all! Easy interface, customizable, staff can change code in live time to tweak things.
I really needed this app to help bring attention to my sales on my site when I was running them. The customer support team helped me set up the first one and I can't wait to go in and play around more with it. The app has been very user friendly so far.
Great app, love the combined features of the coupon and the floating gift motivator too. That way when the coupon popup is gone, visitors can still access it through the floating motivator.