Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
8 november 2023

I am absolutely thrilled with my experience using "One" on Shopify! I had the pleasure of working with Jane, who provided me with exceptional assistance. Jane went above and beyond to help me customize a pop-up for my website. Her expertise and patience were evident as she guided me through every step, ensuring the pop-up was tailored precisely to my preferences.

Not only was Jane incredibly helpful, but she also exhibited a genuine passion for ensuring my experience was flawless. Her dedication to customer satisfaction truly stood out. Thanks to Jane's expert guidance and the user-friendly features of "One," the pop-up turned out absolutely perfect!

I highly recommend "One" on Shopify for its user-friendly interface and the outstanding customer support provided by professionals like Jane. If you're looking for an app that not only offers excellent functionality but also exceptional customer service, "One" is the way to go. I am confident in recommending this app for a wide range of needs, and I'm looking forward to exploring more of its features in the future.

Thank you, Jane, and thank you, "One," for making my website experience truly exceptional!

Alarmed N' Dangerous
Verenigde Staten
12 maanden gebruiken de app
27 november 2023

Needed help with my pop-up form and Klaviyo integration. Estimated answer was 27 minutes, but I got one within 1 minute and together with Kate, we solved it all in 10 minutes total. She even added some additional tips for my mails and pop-up form so that it converts better. Much appreciated and I highly recommend this app!

Closet Heartz
Tsjechië
7 maanden gebruiken de app
5 september 2023

So far this app has been good for me. Customer support is very important to me because I am not very technical so I rely on this support to keep my business running. I have had a couple calls with customer support and they are very responsive with text, but video/screen share support you have to schedule for the next day usually. My most recent video support call was with Rosy Roberts today and it was extremely helpful. She helped me resolve my main issue and made sure she answered any other questions I had about their service and addressed those as well on the same call.

Custom Scouts
Canada
9 maanden gebruiken de app
6 november 2023

First of all, app is great.
I Spoke with 3 ppl on costumer support,no one actually solved me the problem i had with my wheel. Then i tried one more time, Rissa appears like a wild beautifull pokemon ,asked me what's my problem. When i told her , 5 minutes was enough to solve the issue ( wheel did not appear but only in password page ) .
Thank you so much , you deserve all the stars of the solar system !

Lullabies
Griekenland
Ongeveer een maand gebruiken de app
1 december 2023

ONE has everything I was looking for my business! Their customer service is amazing, patient, and have great communication skills. Big thank you to Lou for helping me solve two big issues that we had. We got it resolved smoothly and I am very happy! Thank you!

Nancy's Jewelry
Verenigde Staten
Ongeveer een maand gebruiken de app
22 oktober 2023

For now I can't say anything wrong word about this app - is has all features that you might need about upsell, discount codes etc., and what is really important - support team is amazing. I was able to easily connect to chat in couple minutes, and get all needed help (for example change of triggers size for desktop/mobile version, which requires code change). Highly recommended.

Clock For Home
Verenigde Staten
7 dagen gebruiken de app
5 september 2023

It is pricy and interface could be a bit smoother, simply there is to much thing going on, but over all it is a great app it does help a lot with email marketing.

Ewla
Servië
6 maanden gebruiken de app
21 augustus 2023

www.serviaromashop.com

Después de analizar pros y contras de varias apps de Email Marketing, y de haber probado algunas como MailChimp, Shopify Email, MailRelay, y alguna otra, me decidí por ONE, y estoy encantado! Hace poco que la usamos pero es muy muy completa.
El servicio de atención al cliente es estupendo, super atentos y puedo pedir incluso llamada para configurar algo o si tengo dudas, etc.

Solamente con las campañas generadas ya sale a cuenta pagar el premium, y es mucho mejor y más barata que la famosa Klaviyo.

After analyzing the pros and cons of several Email Marketing apps, and having tried some like MailChimp, Shopify Email, MailRelay, and some others, I decided on ONE, and I'm delighted! We've only recently used it but it's very very complete.
The customer service is great, super attentive and I can make calls for settings or if I have questions, etc.

Only with the generated campaigns' incomes it's already worth-paying the premium, and it is much better and cheaper than the famous Klaviyo.

SERVIAROMA SHOP
Spanje
12 maanden gebruiken de app
2 november 2023

My experience is great after using this app! Trish helped me alot and love how she managed to solved all my problem immediately! the plan and price is very affordable, this apps is easy to use too.

THEREALLYGREATSITE
Maleisië
20 dagen gebruiken de app
21 november 2023

great app has all the needs for the business and the support there replying fast and helping til your issue is solved VERY RECOMENDED !

LAGOARDIA.COM
Israël
Ongeveer 2 maanden gebruiken de app